David Franco
Lakewood,CA
Summary
Results-driven sales professional with a background in establishing productive relationships and exceeding revenue objectives. Skilled at identifying customer needs, presenting solutions, and closing deals effectively. Demonstrated leadership abilities in managing teams to optimize performance and achieve sales targets. Proven track record of fostering client loyalty through high-quality service.
Overview
8
8
years of professional experience
Work History
Salesperson
Huntington Beach Harley Davidson
Westminster, CA
01.2024 - 08.2024
- Advised customers on the latest product features and benefits.
- Developed and implemented strategies to meet sales quotas.
- Assisted customers in selecting appropriate products or services for their needs.
- Monitored inventory levels and placed orders as needed.
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Resolved customer complaints promptly and efficiently.
- Generated new business opportunities through cold calling campaigns.
- Developed key customer relationships to increase sales.
- Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
Sales Associate
Rorm Reeves Ford
Cerritos, CA
01.2018 - 12.2020
- Conducted inventories on a regular basis to track stock levels.
- Assisted customers with product selection, sizing and styling.
- Attended weekly team meetings to review performance goals and objectives.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
Service Advisor
Norm Reeves Hyundai
Cerritos, CA
01.2017 - 01.2018
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
- Inspected vehicles for needed repairs or maintenance services and advised customers accordingly.
- Assisted with scheduling appointments for service work to be performed on vehicles.
- Developed strong relationships with customers by providing exceptional customer service.
- Demonstrated knowledge of advanced diagnostic equipment used in the shop.
- Followed up with existing customers regarding past services performed on their vehicles.
Education
High School Diploma -
Millikan High School
Long Beach, CA03-2011
Skills
- Customer Engagement
- Account Management
- Up-selling
- Customer Relationship Building
- Reference selling
- Needs analysis
- Customer care
- Sales Pipeline Management
- Deal negotiation
- Prospecting skills
- Deal structuring
- Sales process
Timeline
Salesperson
Huntington Beach Harley Davidson
01.2024 - 08.2024
Sales Associate
Rorm Reeves Ford
01.2018 - 12.2020
Service Advisor
Norm Reeves Hyundai
01.2017 - 01.2018
High School Diploma -
Millikan High School
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