Detail-oriented team player with experience in fast-paced environments. Skilled in multi-tasking and problem-solving, contributing to effective teamwork and streamlined processes that enhance overall service delivery.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sandwich Artist
Algonquin Sub Shop
08.2023 - Current
Prepared sandwiches according to customer specifications and menu guidelines.
Maintained cleanliness and organization of workstations and dining areas.
Assisted customers in selecting menu items and answering questions about ingredients.
Learned food safety practices to ensure compliance with health regulations.
Stocked supplies and ingredients to ensure availability for sandwich preparation.
Collaborated with team members to manage high-volume service periods efficiently.
Collaborated with team members to maintain a smooth workflow during busy hours.
Delivery Driver
Riverview/Brewhaus 31
03.2022 - 12.2025
Delivered pizzas efficiently, ensuring timely service to enhance customer satisfaction.
Utilized GPS navigation systems for optimal route planning and delivery accuracy.
Communicated effectively with team members to coordinate deliveries and manage workloads.
Trained new drivers on delivery protocols and customer service standards.
Addressed customer inquiries and issues professionally, promoting a positive brand image.
Package Handler/Tugger Operator
FedEx
11.2020 - 02.2023
Maintained safety protocols during loading and unloading procedures
Collaborated with team members to optimize workflow and reduce delays
Conducted quality checks on packages to guarantee accuracy in shipping
Trained new hires on operational procedures and safety guidelines
Used hand-held scanners and physical logs to accurately track item movements.
Reduced damage rates for packages through careful handling and adherence to safety protocols.
Operated tugger equipment to transport materials across warehouse efficiently.
Dishwasher/Catering Assistant
31 North Banquets & Catering
08.2020 - 11.2021
Operated dishwashing equipment to maintain cleanliness and sanitation standards.
Collaborated with kitchen staff to ensure timely dish availability during peak service periods.
Implemented efficient workflow processes to streamline dishwashing operations and reduce turnaround time.
Developed best practices for waste management, contributing to environmentally friendly operations within the facility.
Kept kitchen areas neat and clean by removing trash and organizing supplies.
Coordinated with event planners to understand client expectations and deliver tailored catering services.
Unemployed
Due to Covid 19
03.2020 - 08.2020
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Demonstrated capacity to rapidly acquire new skills and adjust to evolving environments.
Busser/Event Caterer
Holiday Inn
07.2018 - 01.2020
Assisted servers by promptly clearing and resetting tables to enhance guest experience.
Maintained cleanliness and organization of dining areas, ensuring compliance with health standards.
Supported kitchen staff by delivering dishes and refilling supplies as needed during peak hours.
Arranged tables and chairs for special occasions and events.
Setup and tear down everything for catering events
Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
Grocery Bagger/Grocery Stocker
Jewels Osco
10.2017 - 06.2018
Bagged groceries efficiently, ensuring customer satisfaction and timely service.
Assisted customers with inquiries, providing exceptional support and enhancing shopping experience.
Maintained cleanliness of work area, adhering to safety and health standards consistently.
Collaborated with team members to optimize workflow during peak hours, improving overall efficiency.
Organized and replenished store shelves to ensure product availability and presentation.
Education
High School Diploma -
Dundee Crown High School
Carpentersville, IL
Skills
Customer service
Teamwork and collaboration
Problem-solving
Time management
Effective multi-tasking
Attention to detail
Menu memorization
Heavy lifting
Certification
Certified [tugger operator], at Fedex -[1 and a half years]
[Food handlers certification] Training - [2 years]