Work Preference
Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Work Availability
Timeline
KEY ACHIEVEMENTS
Barista
DAVID F. WALLACE
Open To Work

DAVID F. WALLACE

Merrick,NY

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Human Resources CoordinatorHuman Resources AssociateHuman Resources ManagerOperations Coordinator

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: Merrick, NY, US
Open to relocation: No

Salary Range

59000/yr - 200000/yr

Important To Me

Career advancementWork-life balanceCompany CultureHealthcare benefitsPaid time offPaid sick leave401k matchStock Options / Equity / Profit SharingTeam Building / Company Retreats

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

1
1
Certification
8
8
years of professional experience

Work History

Barista

STARBUCKS COFFEE COMPANY
Bellmore, NY
12.2025 - Current
  • Maintained high standards of cleanliness and organization in the workspace.
  • Prepared and served a variety of beverages, ensuring quality and consistency.
  • Delivered exceptional customer service, resolving issues to enhance guest experience.
  • Collaborated with team members to optimize workflow during peak hours.
  • Enhanced daily sales performance by 10% utilizing innovative marketing techniques to drive revenue growth.

Youth Group Worker Aide

Nassau County Probation Department - Juvenile Detention Center
Westbury, NY
03.2025 - 09.2025
  • Supervised daily activities of youth in detention, ensuring safety and compliance with facility regulations.
  • Collaborated with multidisciplinary teams to develop individualized treatment plans for residents.
  • Conducted intake assessments and evaluations to determine appropriate programming for detained youth.
  • Implemented behavioral management strategies to promote positive outcomes and reduce incidents.
  • Increased team morale through recognition of individual achievements and promoting a positive work environment.

Barista

Starbucks, Target
Freeport, NY
02.2022 - 03.2025
  • Trained new baristas on beverage preparation and customer service techniques.
  • Assisted in inventory management by tracking stock levels and placing orders.
  • Implemented new efficiency practices that reduced beverage preparation time.
  • Mentored junior staff, fostering a collaborative and supportive team environment.
  • Implemented strategies to optimize customer service, resulting in a 10% increase in sales.

Customer Service Representative

Maximus, Inc.
McLean, VA
01.2021 - 08.2021
  • Facilitated appointment scheduling and addressed general inquiries for callers.
  • Monitored adherence to privacy act requirements, consistently achieving high-quality performance benchmarks.
  • Collaborated with cross-functional teams to streamline processes and reduce response times.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Recognized as Employee of the Week on 3 occasions for consistently exceeding set expectations.

Operations Coordinator

NYC Department of Education - Office of Equity & Access
Brooklyn, NY
01.2018 - 09.2020
  • Coordinated events, registrations, and logistics for citywide AP for All initiatives.
  • Served as liaison to schools, ensuring smooth communication and program delivery.
  • Managed program databases, spreadsheets, and office resources.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Streamlined communication channels between departments to enhance collaboration efforts.

Education

Bachelor's Degree - Human Resources Management

Southern New Hampshire University
Hooksett, NH
11-2025

MBA - Business Administration

Southern New Hampshire University
Hooksett, NH
02-2027

Associate's Degree - Liberal Arts

CUNY Borough of Manhattan Community College
New York, NY
12-2021

Skills

  • Public speaking
  • Leadership
  • Conflict resolution
  • Youth mentorship & development
  • Process improvement & efficiency
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Multitasking Abilities
  • Adaptable and flexible
  • Calm demeanor
  • Verbal and written communication

Affiliations

Agape Church

Certification

  • [Emotional Intelligence] Training - [American Institute of CPAs]
  • [Leading vs. Managing] Training - [American Institute of CPAs]
  • [Information Technology and Ebusiness] Training - [American Institute of CPAs]

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Barista

STARBUCKS COFFEE COMPANY
12.2025 - Current

Youth Group Worker Aide

Nassau County Probation Department - Juvenile Detention Center
03.2025 - 09.2025

Barista

Starbucks, Target
02.2022 - 03.2025

Customer Service Representative

Maximus, Inc.
01.2021 - 08.2021

Operations Coordinator

NYC Department of Education - Office of Equity & Access
01.2018 - 09.2020

Associate's Degree - Liberal Arts

CUNY Borough of Manhattan Community College

MBA - Business Administration

Southern New Hampshire University

Bachelor's Degree - Human Resources Management

Southern New Hampshire University

KEY ACHIEVEMENTS

  • Youth Program Growth: Led youth programs increasing participation by 30% over two years.
  • Customer Satisfaction Improvement: Improved customer satisfaction scores by 15% at Starbucks Café.
  • Event Coordination Success: Managed successful coordination of 50+ citywide events for NYC Department of Education.
  • Rehabilitation Support Enhancement: Enhanced rehabilitation support for 100+ youth by effective teamwork.

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