Proven ability to enhance customer loyalty and satisfaction through effective account management and sales strategy development. Skilled in fostering strong client relationships and leading diverse teams to achieve business goals.
Overview
33
33
years of professional experience
Work History
National Sales Director
ADA
Burbank, California
05.1993 - 12.2011
Established strong relationships with key clients to foster loyalty and retention.
Led quarterly reviews to assess sales performance and adjust strategies accordingly.
Trained and mentored regional sales teams to improve performance and customer engagement.
Business Co-Owner
Paul's Oak Island
Oak Island, North Carolina
07.2019 - Current
Conferred with customers to understand needs and finalize purchase orders.
Delegated work to staff, setting priorities and goals.
Owner/Operator
Hound Trip
Van Nuys, California
12.2017 - Current
Administered medications in accordance with guidelines from pet owners and veterinarians to maintain health.
Promoted physical activity and mental stimulation by engaging pets in regular exercise and play.
Coordinated structured routines for multiple pets to ensure effective management and care.
Managed pet care to enhance safety and well-being through attentive oversight.
Co-Owner
The Alibi
Palm Springs, California
04.2022 - 07.2026
Executed daily operations to ensure accuracy and efficiency.
Collaborated with diverse coworkers to achieve goals and resolve product and service issues.
Engaged customers in conversation to build rapport and understand their needs. and engaged in conversation through use of effective interpersonal and people skills.