David Gassman
Waukesha,WI
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
8
8
years of professional experience
Work History
Server
Bonefish Grill
06.2021 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
Cook/Sever
Jack’s Cafe
06.2015 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
Toftes Table
Christina And Jason Tofte
12.2015 - 08.2017
Education
None - Restaurant Management
Triton College
River Grove, ILSkills
- Guest Satisfaction
- Warm and Friendly
- Special Dietary Requirements
- Cocktail Knowledge
- Customer Service and Rapport
- Suggestive Selling
- Anticipating Guest Needs
- Wine and Liquor Service
- Food Safety Oversight
- Wine Service
- Glassware Polishing
Timeline
Server
Bonefish Grill
06.2021 - Current
Toftes Table
Christina And Jason Tofte
12.2015 - 08.2017
Cook/Sever
Jack’s Cafe
06.2015 - 08.2023
None - Restaurant Management
Triton College