David Gethers
Phoenix,AZ
Summary
Oriented professional with a diverse background in hosting, and customer engagement. Adept at ensuring smooth operations, fostering positive customer experiences, and delivering engaging presentations. Strong interpersonal and communication skills, coupled with a commitment to excellence in all endeavors. Actively pursuing roles to apply my professional skills and expertise in the field.
Overview
13
13
years of professional experience
Work History
Rideshare Driver
Independent Contractor
01.2019 - Current
- Provided reliable and safe transportation services to passengers
- Ensured a positive and comfortable experience for passengers through excellent customer service.
Host
Jack Trivia
Phoenix, Arizona
01.2017 - 01.2021
- Managed Jack Trivia events at various locations, ensuring smooth operations and customer engagement
- Greeted and interacted with customers while conducting trivia sessions
- Read and presented trivia questions in an engaging manner.
Sales Lead
Shoe Palace
01.2014 - 01.2018
- Delivered exceptional customer service by demonstrating thorough product knowledge
- Supervised and mentored colleagues to ensure high-quality service standards were met
- Assisted customers in finding the right shoes for their needs
- Maintained stock inventory and managed incoming/outgoing phone calls.
Weight Room Attendant
Arizona Christian University Gymnasium
01.2016 - 01.2017
- Assisted gym users with equipment instructions and guidance
- Maintained cleanliness and organization of the weight room area.
Student Assistant
San Jose City College
San Jose, California
01.2013 - 01.2015
- Provided comprehensive office support services including typing, data entry, copying, faxing, filing and preparing flyers and bulletin boards
- Assisted in preparing for staff programs in the Commons contributing to the smooth execution of events
- Managed payment processing and tracking of loaned items ensuring accurate and efficient transaction handling
- Fielded incoming and outgoing phone calls demonstrating professionalism and excellent communication skills while assisting customers.
Sales Associate
Direct TV
Fresno, California
01.2011 - 01.2013
- Maintained strong client relationships ensuring customer satisfaction and repeat business
- Consistently met sales quotas on a cyclical basis by effectively promoting Direct TV services
- Provided friendly and helpful guest service addressing customer inquiries and resolving issues promptly.
Education
Bachelor of Arts - Communication/Broadcasting
Arizona Christian University
12.2018
San Jose Community College
12.2015
Skills
- Client Management: Demonstrated leadership skills by being promoted to lead salesman and providing mentoring to colleagues for improved sales performance
- Windows Proficiency: Possess in-depth knowledge of Windows operating systems, with hands-on experience in configuring, troubleshooting, and optimizing Windows environments
- High-Level Customer Service: Proven track record of delivering exceptional customer service, understanding client needs, and providing clear and concise guidance to ensure a positive support experience
- Problem Solving: Strong ability to analyze complex issues, think critically, and devise innovative solutions to technical challenges
- Communication: Excellent interpersonal skills, capable of effectively communicating technical concepts to non-technical individuals, fostering productive interactions, and building rapport with users
Timeline
Rideshare Driver
Independent Contractor
01.2019 - Current
Host
Jack Trivia
01.2017 - 01.2021
Weight Room Attendant
Arizona Christian University Gymnasium
01.2016 - 01.2017
Sales Lead
Shoe Palace
01.2014 - 01.2018
Student Assistant
San Jose City College
01.2013 - 01.2015
Sales Associate
Direct TV
01.2011 - 01.2013
Bachelor of Arts - Communication/Broadcasting
Arizona Christian University
San Jose Community College