David Gialanella
Las Vegas,NV
Summary
Dynamic professional with a proven track record at Total Quality Logistics Inc., adept in carrier negotiation and shipping coordination, achieving significant cost reductions. Skilled in data analysis and reporting, with a knack for problem-solving and multitasking. Enhanced brand recognition and customer satisfaction through innovative strategies and effective communication.
Overview
9
9
years of professional experience
Work History
Logistics Account Executive
Total Quality Logistics Inc.
04.2024 - 10.2024
- Negotiated favorable shipping rates with carriers, resulting in significant cost savings.
- Analyzed shipment data to identify trends, areas of improvement, and present recommendations for efficiency gains.
- Prepared detailed reports on account performance, highlighting key achievements and areas for improvement during client meetings.
- Coordinated timely deliveries by closely monitoring shipment schedules and proactively addressing potential delays.
- Proactively identified potential bottlenecks in supply chain processes and implemented corrective measures.
Sales/Marketing Assistant
Complete Streets USA
06.2015 - 01.2022
- Assisted call-in customers with questions and orders.
- Improved social media presence by creating engaging content that resonated with target audiences, driving follower growth and enhancing brand recognition.
- Boosted sales revenue by developing and implementing targeted marketing strategies.
- Coordinated trade shows and events to showcase products, resulting in increased customer engagement and potential business opportunities.
Service Adminstrator
Sharp Business Systems, Corp
06.2019 - 06.2020
- Managed a high volume of service requests, prioritizing tasks to meet deadlines consistently.
- Enhanced customer satisfaction by promptly addressing service inquiries and providing accurate information.
- Facilitated clear communication between clients and technical teams through concise documentation and effective followups.
- Trained new employees on company procedures and software systems, contributing to their rapid integration into the team.
- Process invoices through business systems CRM and SAP.
Education
Associate of Applied Science - General Education
Northampton Community College
Bethlehem, PA05-2019
High School Diploma -
Freedom High School
Bethlehem, PA06-2017
Skills
- Data Analysis and reporting
- Shipping coordination
- Cost-reduction strategies
- Carrier negotiation
- Problem-solving abilities
- Multitasking
- Listening Skills
Timeline
Logistics Account Executive
Total Quality Logistics Inc.
04.2024 - 10.2024
Service Adminstrator
Sharp Business Systems, Corp
06.2019 - 06.2020
Sales/Marketing Assistant
Complete Streets USA
06.2015 - 01.2022
Associate of Applied Science - General Education
Northampton Community College
High School Diploma -
Freedom High School
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