Noah Marquez
Fort Lauderdale,FL
Summary
IT-focused professional with experience in technical support, logistics, project coordination, and customer service. CompTIA A+ certified, with strong skills in troubleshooting, data systems, and process optimization. Adept at managing software tools, supporting end-users, and driving continuous improvement. Bilingual in Spanish and English, with strong communication skills and a collaborative mindset. Seeking to leverage a diverse background into a technology support or systems administration role.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Logistics Account Executive
Total Quality Logistics
11.2024 - Current
- Used logistics software and CRM platforms to manage real-time operations and resolve technical and data-related issues
- Supported internal teams by troubleshooting system errors, improving onboarding workflows, and training new team members
- Applied data analysis to optimize delivery routes and reduce downtime, contributing to smoother IT-aligned operations
- Developed and documented standard operating procedures to improve system efficiency and knowledge transfer
Volunteer Coordinator
Red Cross
Miami, FL
02.2019 - 11.2022
- Managed scheduling systems and maintained operational reports for volunteer activities, ensuring data accuracy and consistency
- Used mapping tools and databases to support regional coordination and disaster response logistics
- Created detailed reports to track volunteer engagement metrics and optimize project performance
- Developed leadership and collaboration skills through cross-functional teamwork and communication
Education
BS - Mechanical Engineering
Florida International University
Miami, FL05-2027
Skills
- IT Support and Troubleshooting
- System and Network Fundamentals
- Data Entry and KPI Reporting
- Microsoft Office and Windows OS
- Google Workspace and Google Ads
- Project and Process Management
- Ticketing systems
- Client communication and documentation
- Data analysis
Certification
CompTIA A+ Certification, 2025
Timeline
Logistics Account Executive
Total Quality Logistics
11.2024 - Current
Volunteer Coordinator
Red Cross
02.2019 - 11.2022
BS - Mechanical Engineering
Florida International University
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