John Spoerl
Milwaukee,WI
Summary
Developed exceptional client relationship management and logistical coordination skills in fast-paced environment. Demonstrates ability to streamline operations and improve efficiency. Looking to transition into new field, leveraging strong background in logistics and account management.
Overview
1
1
year of professional experience
Work History
Logistics Account Executive
TQL
07.2024 - 07.2025
- Developed and maintained client relationships to ensure satisfaction and retention.
- Coordinated logistics solutions to optimize supply chain efficiency for clients.
- Assisted in preparing accurate shipping documentation and tracking shipments.
- Collaborated with carriers to negotiate rates and secure timely transportation services.
- Monitored shipment statuses, providing updates to clients on delivery timelines.
- Resolved customer inquiries and issues promptly, enhancing overall service experience.
- Negotiated favorable shipping rates with carriers, resulting in significant cost savings.
- Analyzed shipment data to identify trends, areas of improvement, and present recommendations for efficiency gains.
- Coordinated timely deliveries by closely monitoring shipment schedules and proactively addressing potential delays.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues related to shipments or account management.
- Collaborated cross-functionally with various departments such as sales, finance, and procurement for seamless execution of projects.
- Performed cold-calling and follow-ups with leads to secure new revenue.
Education
College of Letters And Sciences - Communications
University of Wisconsin, Milwaukee
Milwaukee, WI05-2024
Skills
- Customer engagement
- Organizational time strategies
- Effective troubleshooting skills
- Proficient in organization techniques
- Skilled in conflict mediation
- Cultivating strong partnerships
- Effective closing strategies
- Client account management
- Targeted lead generation
- Negotiation expertise
Timeline
Logistics Account Executive
TQL
07.2024 - 07.2025
College of Letters And Sciences - Communications
University of Wisconsin, Milwaukee
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