Dynamic professional with extensive experience at The UPS Store Inc., excelling in document verification and customer relationship management. Proven ability to analyze fingerprints and troubleshoot technical issues, ensuring high-quality service delivery. Adept at maintaining confidentiality while effectively managing records and fostering collaboration with law enforcement agencies.
Hi, I’m
David Gonzalez
Riverside,CA
Summary
Overview
6
years of professional experience
2
Certifications
Work History
The UPS Store Inc.Riverside, CA
Fingerprint Technician
07.2023 - Current
Job overview
- Collected and analyzed fingerprint samples for identification purposes.
- Assisted customers with completing necessary documentation for fingerprint services.
- Operated digital imaging equipment for high-quality fingerprint capture.
- Collaborated with law enforcement agencies to facilitate fingerprint requests.
- Troubleshot technical issues related to fingerprint scanning hardware or software programs.
The UPS Store Inc.Riverside, CA
Notary Public
07.2023 - Current
Job overview
- Verified signatures and documents for clients in a fast-paced environment.
- Administered oaths and affirmations for legal documents as required.
- Ensured that all signers understood the contents of documents they were signing.
- Created and maintained records of notarized items in paper and electronic forms.
- Adhered to strict confidentiality standards at all times while handling sensitive information.
Sams Club DistributionRiverside, CA
Membership Services Representative
04.2021 - 06.2023
Job overview
- Processed membership applications and renewals efficiently and accurately.
- Assisted members with inquiries regarding membership benefits and services.
- Resolved member complaints and concerns in a timely manner.
- Maintained knowledge of current store offerings and promotions for member support.
Best BuyRiverside, California
Product Specialist
12.2019 - 02.2021
Job overview
- Assisted in managing product inventory and stock levels.
- Maintained up-to-date knowledge of industry technologies and products.
- Provided customer service support to answer inquiries about product features, pricing, and availability.
- Developed promotional displays to highlight new products.
Education
University of California, RiversideRiverside, CA
CSBA from Computer Science With Business Application
05-2023
University Overview
- Gamespawn Member, 2021
- Participated in Cyber@UCR Cyber Security Club. Spring Semester, 2022 - 2023
Riverside City CollegeRiverside, CA
Associate of Science from Computer And Information Systems Security
06-2021
University Overview
- Promise Program Recipient
Skills
- Document verification
- Signature validation
- Confidentiality compliance
- Record management
- Customer relationship management
- Documentation accuracy
- Technical troubleshooting
- Adaptability
- Fingerprint analysis
- Law enforcement collaboration
- Evidence handling
- Live scan technology
- Ink fingerprinting
- Membership processing
- Data entry proficiency
- Multitasking capacity
Certification
Fingerprint Rolling Certification- California Department of Justice
Languages
Languages
- English
- Spanish
Timeline
Fingerprint Technician
The UPS Store Inc.
07.2023 - Current
Notary Public
The UPS Store Inc.
07.2023 - Current
Membership Services Representative
Sams Club Distribution
04.2021 - 06.2023
Product Specialist
Best Buy
12.2019 - 02.2021
University of California, Riverside
CSBA from Computer Science With Business Application
Riverside City College
Associate of Science from Computer And Information Systems Security