Elisa Lizarraga
El Paso,TX
Summary
Detail-oriented Fingerprint Technician with expertise in fingerprint analysis and identity verification. Strong skills in technical troubleshooting and document management ensure efficient, accurate processing.
Overview
10
10
years of professional experience
Work History
Fingerprint Technician
Idemia
El Paso, Texas
04.2024 - Current
- Collected and documented fingerprints using standard techniques, ensuring accuracy and compliance.
- Organized workstation to enhance workflow efficiency during fingerprint processing.
- Maintained accurate records of fingerprints, including names, dates, and times of service.
- Verified identity documents presented by customers for accuracy before capturing fingerprints.
- Communicated fingerprinting procedures effectively to clients, addressing all inquiries.
- Troubleshot technical issues related to fingerprint scanning hardware and software.
- Participated in training sessions to deepen knowledge of fingerprint identification methods.
- Adhered to strict confidentiality policies regarding customer information at all times.
Brand Ambassador
Talent Tree, Hire Dragons
El Paso, Texas
07.2022 - 07.2025
- Assisted in organizing promotional events to increase brand visibility.
- Maintained product displays to ensure a visually appealing presentation.
- Developed and optimized demonstrations to best connect with prospects and encourage sales.
- Engaged customers by promoting brand messages and product features.
- Collected customer feedback to improve future marketing strategies and initiatives.
- Promoted positive company image through superior customer service experiences.
- Managed relationships with vendors involved in promotional activities.
- Organized and carried out promotional events, set up, and tore down event sites and interacted with customers.
Sales Associate
Ross Dress for Less
El Paso, Texas
06.2017 - 08.2022
- Assisted customers with product selection and inquiries.
- Maintained merchandise displays to enhance shopping experience.
- Processed transactions using point-of-sale systems accurately.
- Collaborated with team members to achieve sales goals.
- Handled inventory management and restocking of products.
- Resolved customer complaints effectively and professionally.
- Trained new associates on store policies and procedures.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained up-to-date knowledge of store merchandise and policies.
- Trained new team members in cash register operation, stock procedures, and customer services.
Elderly Caregiver
Home Health Caregivers
El Paso, Texas
11.2015 - 05.2017
- Assisted clients with daily living activities and personal hygiene tasks.
- Monitored and recorded changes in client health and behavior regularly.
- Administered medications as prescribed by healthcare professionals accurately.
- Provided companionship and emotional support to enhance client well-being.
- Coordinated transportation for medical appointments and social outings efficiently.
- Maintained a clean and safe living environment for clients consistently.
- Communicated effectively with families regarding client care needs and updates.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Reported concerns to nurse supervisor to promote optimal care.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium, and high protein diets.
- Organized oral medications for clients following dosage and schedule requirements.
Education
Some College (No Degree) - Environmental Science
El Paso Community College
El Paso, TXSkills
- Fingerprint analysis and digital fingerprinting
- Identity verification
- Document management
- Technical troubleshooting
- Customer relationship management
- Event coordination
- Workflow optimization
- Multitasking skills
Languages
Spanish
Native/ Bilingual
Timeline
Fingerprint Technician
Idemia
04.2024 - Current
Brand Ambassador
Talent Tree, Hire Dragons
07.2022 - 07.2025
Sales Associate
Ross Dress for Less
06.2017 - 08.2022
Elderly Caregiver
Home Health Caregivers
11.2015 - 05.2017
Some College (No Degree) - Environmental Science
El Paso Community College