David Gore
Huntsville,AL
Summary
Accomplished Operations Manager with a proven track record at Gore Services and Craver Delivery Contractor for FedEx Ground, enhancing operational efficiency and employee performance. Skilled in Operations Management and Employee Motivation, successfully led teams to exceed performance goals. Expert in client relationships and workflow optimization, significantly improving customer satisfaction and accountability.
Interview all new onboarding of drivers and handle all aspects training. Certified trainer through FedEx third party vendor. Extensive Safety and security trainer with classroom to Observation skills to onboard all new drivers. Extensive truck knowledge through Mechanic shop experience from Preventative Maintenance through most all truck diagnostics and Repairs.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Operations Manager
Craver Delivery Contractor for FedEx Ground
2018.06 - Current
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Contract Driver for FedEx Ground
Gore Services
1986.04 - 2018.05
Contracted to FedEx Ground through Corporate entity Gore Services.
Handled all aspects of Conducting operations for fulfilling Contract obligations to FedEx Ground.
Driver for several different areas including most all of North Alabama.
Handled all truck maintenance and safety obligations per FedEx guidelines.
Successful business for 32 years.
Sold business to Craver Trucking in 2018 and currently employed by this Contractor handling business operations.
Education
High School Diploma -
Butler High School
Huntsville, AL05.1977
Skills
- Problem-Solving
- MS Office
- Operations Management
- Decision-Making
- Workflow Optimization
- Employee Motivation
- Operations Oversight
- Client Relationships
- Team Leadership
- Operational Efficiency
- Performance Evaluations
Accomplishments
Impact Safety Trainer Program Certified. Third party vendor required by FedEx Ground. Train all new and existing drivers every two years through class and observation training modules.
Multiple save driving awards with no chargeable accidents or incidents in 38 years of driving Commercially.
Certified in handling of Hazardous materials and transport of Hazardous packages.
Reported to work every day with no absences other than scheduled time off in 38 years of service to FedEx.
Certification
Certified Safety and Driver Trainer.
Timeline
Operations Manager
Craver Delivery Contractor for FedEx Ground
2018.06 - Current
Contract Driver for FedEx Ground
Gore Services
1986.04 - 2018.05
High School Diploma -
Butler High School
Certified Safety and Driver Trainer.
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