David Gould
Powhatan,Virginia
Summary
Dynamic IT Technician with a proven track record in reducing system downtime through proactive monitoring and effective troubleshooting at a self-employed capacity. Skilled in hardware installation and desktop technical support, I excel in problem-solving and enhancing user experience, ensuring optimal system performance and user satisfaction.
Overview
2
2
years of professional experience
Work History
IT Technician
Self-employeed
Powhatan, VA
01.2024 - Current
- Performed troubleshooting and repaired peripheral devices such as printers, scanners and computers
- Reduced system downtime by proactively monitoring and addressing potential issues in a timely manner.
- Created user accounts and assigned permissions.
- Monitored system performance to identify potential issues.
Coding Tutor
Family Business
Powhatan, VA
05.2024 - 08.2025
- Developed personalized lesson plans to enhance coding skills in students.
- Assisted students in understanding complex programming concepts through hands-on exercises.
- Monitored student progress and provided constructive feedback to improve performance.
- Created engaging coding challenges to stimulate critical thinking and problem-solving abilities.
- Collaborated with family members to refine teaching methods and curriculum materials.
- Conducted group tutoring sessions, fostering a collaborative learning environment among peers.
- Led tutoring workshops for groups of students with related tutoring needs.
Education
Still In School -
Powhatan High School
Skills
- Desktop technical support
- Hardware installation
- Technical support
- Software configuration
- Help desk operations
- Peripheral repair
- Problem-solving
- Hardware and software repair
- Computer diagnostics
- System maintenance
- Hardware diagnostics
- Hardware configuration
Accomplishments
- Fixed multiple device screens
- Resolved product issue through consumer testing.
Languages
English
Full Professional
Interests
- Community Cleanup
- Graphic Design
- Gardening
- Backpacking and Hiking
- Electronics and Circuit Building
- Random Acts Of Kindness
Timeline
Coding Tutor
Family Business
05.2024 - 08.2025
IT Technician
Self-employeed
01.2024 - Current
Still In School -
Powhatan High School