David Guevara
Roxbury,MA
Summary
Highly experienced in customer service. Demonstrates genuine hospitality and attentiveness for the success of the environment. Hard working with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
6
6
years of professional experience
Work History
Server/Bartender
California Pizza Kitchen
Boston, MA
11.2022 - 04.2025
- Provided exceptional service to high volume of daily customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Cleaned tables and chairs to prepare dining area for next customers.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Trained new employees on restaurant procedures and plating techniques.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Displayed and retained extensive knowledge of liquors, wines, and entrées.
- Kept track of bar tabs, and transferred open tabs to the dining area for the wait staff.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Busser/Food Runner
Yard House
Boston, MA
08.2022 - 12.2022
- Cleared tables to maintain high turnover rate and minimize wait times.
- Followed safety and sanitation guidelines in accordance with local health regulations.
- Wiped down and cleaned chairs, booths and highchairs.
- Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
- Memorized dining room floor plans and understood seat number system.
- Double-checked meals placed in window against customer tickets for accuracy.
- Assisted servers to optimize guest dining experience.
To-Go Specialist/Busser
The Cheesecake Factory
Chestnut Hill, MA
03.2022 - 07.2022
- Trained newly hired employees according to company procedures.
- Prepared, handled and served food according to standards and customer needs.
- Maintained food at safe temperatures until customer pick-up, keeping hot foods separate from cold ones.
- Prepared appropriate bags, labels and containers for take-out orders.
- Cleared tables to maintain high turnover rate and minimize wait times.
- Followed safety and sanitation guidelines in accordance with local health regulations.
Crew Member
Chipotle Grill
Boston, MA
10.2021 - 02.2022
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Served food quickly for positive guest experiences.
- Packed fast food products in approved containers, cups and bags.
Crew Member
The Food Project
Boston, MA
06.2019 - 08.2019
- Crew members work with staff to grow vegetables and distribute thousands of pounds of produce, while developing leadership, teamwork, workplace, and civic participation skills.
Education
Massachusetts Bay Community College
Wellesley Hills, MA08-2025
High School Diploma -
John D. O'Bryant School of Mathematics And Science
Boston06.2022
Skills
- Dining Customer Service
- Price Memorization
- Table Bussing
- Food Safety Understanding
- High-Volume Dining
- Point of Sale (POS) System Operations
- Cash Handling
- Quality Control
- Staff Training
- High Energy and Stamina
- Communications strategies
- Language Fluency
- Articulate/well-spoken
- Quantitative skills
- Business ethics
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Server/Bartender
California Pizza Kitchen
11.2022 - 04.2025
Busser/Food Runner
Yard House
08.2022 - 12.2022
To-Go Specialist/Busser
The Cheesecake Factory
03.2022 - 07.2022
Crew Member
Chipotle Grill
10.2021 - 02.2022
Crew Member
The Food Project
06.2019 - 08.2019
Massachusetts Bay Community College
High School Diploma -
John D. O'Bryant School of Mathematics And Science
Similar Profiles
Eric BrownEric Brown
Takeout at California Pizza KitchenTakeout at California Pizza Kitchen
Madison HalleenMadison Halleen
Server/Bartender at California Pizza KitchenServer/Bartender at California Pizza Kitchen
Tessa HammondTessa Hammond
Server at California Pizza KitchenServer at California Pizza Kitchen
Daneyshalie N RolonDaneyshalie N Rolon
Sales Associate at Rainbow Clothing StoreSales Associate at Rainbow Clothing Store
Maria Varela AlmeidaMaria Varela Almeida
Controller at Cardiovascular Clinical SciencesController at Cardiovascular Clinical Sciences