Results-driven executive with extensive experience in optimizing operations and enhancing market presence. Skilled in financial oversight and policy development, with a strong focus on building client relations and analyzing market trends to drive sustainable growth.
Overview
1
1
Certification
28
28
years of professional experience
Work History
President/Owner
Harrison Restorations LLC
Bloomfield, NJ
07.2026 - Current
Developed strategic business plans to expand market presence and service offerings.
Oversaw financial operations, managing budgets and resource allocation effectively.
Fostered relationships with clients, vendors, and stakeholders to enhance collaboration.
Analyzed industry trends to identify growth opportunities and competitive advantages.
Developed policies, procedures, and short-term and long-term goals for the organization.
Represented the organization at community events and public forums to promote its mission.
Developed and executed a strategic business plan to attain assigned metrics.
Provided leadership and guidance on budgeting decisions to maximize resources available.
Analyzed financial statements and forecasts to improve programs, performance and policies.
Negotiated contracts with vendors for services such as IT maintenance or event catering.
Cultivated relationships with key stakeholders such as donors, volunteers, partners, and sponsors.
Analyzed data from surveys to identify areas for improvement in organizational operations.
President/Franchise Owner
Servpro of Nutley Bloomfield
Bloomfield, NJ
10.2005 - 07.2026
Directed daily operations and strategic initiatives for restoration and cleaning services.
Managed a diverse team to ensure high-quality service delivery and customer satisfaction.
Oversaw budget planning and financial management for sustained operational efficiency.
Collaborated with local businesses to enhance brand visibility and community engagement.
Implemented training programs to develop staff skills in restoration techniques and safety protocols.
Established partnerships with insurance companies to streamline claims processing for clients.
Developed marketing strategies to promote services across multiple channels effectively.
Ensured compliance with industry regulations and best practices in all operational procedures.
Developed policies, procedures, and short-term and long-term goals for the organization.
Represented the organization at community events and public forums to promote its mission.
Oversaw daily administrative tasks such as payroll processing, accounts payable and receivable management.
Developed and executed strategic business plan to attain assigned metrics.
Provided leadership and guidance on budgeting decisions to maximize resources available.
Organized and facilitated board meetings, strategic planning sessions, and annual conferences.
Resolved conflicts between staff members by listening attentively and providing constructive feedback.
Negotiated contracts with vendors for services such as IT maintenance or event catering.
Created a marketing plan to increase awareness of the organization's activities in the community.
Sales Executive
United Healthcare
NYC, NY
04.2002 - 07.2004
Developed relationships with clients to understand their healthcare needs.
Presented product offerings and benefits to potential customers effectively.
Collaborated with team members to enhance sales strategies and processes.
Managed client accounts, ensuring timely follow-ups and service delivery.
Utilized CRM software to track customer interactions and sales progress.
Attended industry conferences to network and promote company services.
Director of Market Intelligence
Cigna
NYC, NY
06.1998 - 04.2002
Reviewed market trends to support strategic decisions for health services.
Worked with cross-functional teams to collect competitive intelligence insights.
Prepared market analysis reports and shared findings with senior management teams.
Tracked competitor activity to flag possible threats and opportunities.
Developed strategies to identify and analyze market trends, customer needs and competitors' activities.
Conducted competitive analysis to understand competitors' products, pricing, marketing strategies, distribution channels and customer bases.