David Hernandez

DSV Road

06.2017 - Current

Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
Forecasted trends and recommended improvements based on financial risk analyses.
Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
Consulted customers to boost product sales and services.
Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
Complied with regulatory guidelines and requirements.
Maintained friendly and professional customer interactions.
Met deadlines by proactively managing individual and team tasks and streamlining processes.
Launched new training program to boost employee skills and staff retention rate.
Generated financial and operational reports to assist management with business strategy.
Engaged employees in business processes with positive motivational techniques.
Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Utilized data visualization tools to effectively communicate business insights.
Produced monthly reports using advanced Excel spreadsheet functions.
Designed and developed data pipelines to acquire, clean and process data.
Analyzed data to identify root causes of problems and recommend corrective actions.
Worked with business intelligence software and various reports to glean insights into trends and prospects.

Summary