David Hernandez
Walworth,WI
Summary
Versatile team member offering over 4 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
5
5
years of professional experience
Work History
Abbey Springs
Abbey Springs
Fontana, Wisconsin
07.2023 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed corresponding orders from customers onto a system to correctly ring in their food.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Online Personal Shopper
Walmart
10.2022 - 07.2023
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
Ski Rental
Grand Geneva Resorts
11.2021 - 02.2022
- Handled maintenance and repair requests to keep properties in good condition and maintain renter satisfaction.
- Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Scanned and gave out ski rentals to customers.
Busser /Food Runner
Gordys Restraunt
02.2019 - 11.2021
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
Education
High School Diploma -
University of Wisconsin - Milwaukee
Milwaukee, WI05-2027
High School Diploma -
Big Foot High School
05.2023
Skills
- Guest Satisfaction
- Personalized Support
- Quick thinking
- Critical thinker
Timeline
Abbey Springs
Abbey Springs
07.2023 - Current
Online Personal Shopper
Walmart
10.2022 - 07.2023
Ski Rental
Grand Geneva Resorts
11.2021 - 02.2022
Busser /Food Runner
Gordys Restraunt
02.2019 - 11.2021
High School Diploma -
University of Wisconsin - Milwaukee
High School Diploma -
Big Foot High School
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