David Hernandez
Edison,NJ
Summary
Reliable and adaptable server proficient in delivering outstanding customer service. Known for patience, empathy, and a strong work ethic, ready to enhance customer satisfaction and operational efficiency.
Overview
2
2
Languages
6
6
years of professional experience
Work History
Cashier/ Server
Menlo Pizzeria
Edison NJ
03.2024 - Current
- Assisted with inventory management, tracked stock levels during shifts.
- Greeted customers entering store and responded promptly to customer needs.
- Worked a flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Contributed to clean and safe a clean and safe shopping environment, performed regular sanitation of checkout area.
- Performed cash, card, and check transactions to complete customer purchases.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Delivered exceptional customer service in high-pressure environments, ensuring guest satisfaction and loyalty.
Cashier/ Server
Franks Pizzeria
Edison, NJ
05.2020 - 12.2023
- Managed cash register, ensuring accurate cash handling and balancing.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with kitchen staff to ensure timely order fulfillment and accuracy.
- Trained new team members on cash register operations and customer service protocols.
- Maintained cleanliness and organization of the cashier area to promote a welcoming environment.
- Welcomed customers and helped determine their needs.
Prep Cook
Seoul Fried Chicken
Edison NJ
08.2021 - 12.2021
- Prepared ingredients and menu items according to standardized recipes and portion control guidelines.
- Maintained cleanliness and organization of kitchen workspace to ensure compliance with health and safety regulations.
- Monitored cooking times and temperatures to ensure optimal food quality and consistency across all dishes.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
Education
High School Diploma -
Edison High School
Edison NJ06.2024
Skills
- Order taking
- Customer support
- Customer relations
- Guest inquiries
- Issue resolution
- Customer assistance
- Sanitation procedures
- Customer engagement
- Product restocking
- Order processing
- Reliability and punctuality
- Work ethic and integrity
- Patience and empathy
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier/ Server
Menlo Pizzeria
03.2024 - Current
Prep Cook
Seoul Fried Chicken
08.2021 - 12.2021
Cashier/ Server
Franks Pizzeria
05.2020 - 12.2023
High School Diploma -
Edison High School