Summary
Overview
Work History
Education
Skills
Additionalinformation
Languages
Timeline
Generic

David Huerta

Chicago,IL

Summary

Passionate and responsible worker with 7+ years of experience in retail sales and customer service. Proven track record in providing exceptional customer service and operational support. Extensive knowledge of POS and register systems. Excellent communication skills and strong team collaboration. Known for efficiently managing passenger needs and enhancing their overall experience. Skilled in conflict resolution and multitasking.

Overview

8
8
years of professional experience

Work History

Passenger service assistant

Prospect
09.2022 - Current
  • Company Overview: O'Hare Airport
  • Greeted passengers, Providing Excellent customer service and operational support in the transportation field
  • Team Collaboration and leadership
  • Trained new team members, on rules and procedures
  • Assisting people with needs, either by taking them to their gates for their flights, helping get through customs, and picking up luggages and taking them to their destination
  • Personable and communicative key to dealing with varying personalities and stressful situations
  • O'Hare Airport

Reseller

Self Employed
03.2017 - Current
  • Resell limited edition sneakers, Trending items such as Video game consoles, UGG slippers, Stanley cups, Hats, clothes
  • Local delivery, and worldwide delivery of Inventory storage, and distribution of products to customers
  • Marketed and promoted items online
  • Managed accounting and inventory

Cashier/Server

FRANKSVILLE
10.2018 - 07.2023
  • Solved billing problems and answered customers' inquiries
  • Operated POS cash register, handling multiple transactions on a daily basis, and verifying money counts in cash drawer
  • Greeted customers, and Maintained a Positive attitude/environment
  • Maintained a clean and inviting dining area
  • Trained new team members in the use of the POS system and cash handling procedures
  • Establish menu knowledge, and promote food items/Recommendations
  • Helped management and Kitchen staff

Education

Associates degree - General Studies

Malcolm X College
05-2025

High school Diploma -

Charles P steinmetz college prep
Chicago, IL
06.2020

Skills

  • Multitasking
  • Fast worker
  • Bilingual: Spanish
  • Helpful
  • Hardworking
  • Active listening skills
  • Problem solving
  • Critical- Thinking
  • Time management
  • Communication skills
  • Leadership
  • Customer service
  • Teamwork
  • Language proficiency
  • Interpersonal skills
  • Conflict resolution techniques
  • Data entry proficiency
  • Time management expertise

Additionalinformation

True, Collaborated with other departments to ensure a seamless customer experience.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Passenger service assistant

Prospect
09.2022 - Current

Cashier/Server

FRANKSVILLE
10.2018 - 07.2023

Reseller

Self Employed
03.2017 - Current

High school Diploma -

Charles P steinmetz college prep

Associates degree - General Studies

Malcolm X College

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David Huerta