Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

David Jackson

Garnerville,NY

Summary


Experienced with team leadership, ensuring smooth operations and high productivity. Utilizes effective conflict resolution and strategic planning to maintain positive work environment. Track record of enhancing team performance and maintaining operational efficiency.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Shift Supervisor – Family Reunification Program

Lincoln Hall Boys Haven
07.2025 - Current
  • Provide shift-wide supervision across residential cottages, ensuring safety, staffing, and ORR compliance. Supervise Cottage Supervisors and Youth Counselors, coordinate coverage and overtime, review SIRs and documentation, and serve as acting authority during after-hours responding to emergencies and operational issues.

Case Manager – Outreach (STEHP)

Catholic Charities Community Services of Rockland
05.2020 - Current
  • Conduct outreach and intake assessments, provide crisis intervention, coordinate housing referrals and public benefits, and maintain compliant HMIS documentation.

Cottage Supervisor

Lincoln Hall Boys Haven
03.2022 - 07.2025
  • Oversaw daily cottage operations ensuring safety, structure, and ORR compliance. Supervised staff, managed schedules, maintained physical plant standards, and oversaw care of 22–28 youth while ensuring accurate incident and behavior documentation.

Assistant Cottage Supervisor / Youth Care Worker

Lincoln Hall Boys Haven
12.2016 - 03.2022
  • Progressed from direct-care to assistant supervisory role, supporting residential operations, youth safety, staff coverage, crisis response, and required documentation.

Education

Bachelor of Arts - Criminal Justice

John Jay College of Criminal Justice
New York, NY
06-2016

Associate of Science - Criminal Justice

Rockland Community College
05-2013

Skills

  • Residential & Shift Supervision
  • ORR Compliance (SIRs)
  • Staff Scheduling
  • Crisis Intervention (TCI)
  • Youth Safety & Behavior Management
  • Incident Response
  • Case Management (HMIS)
  • Bilingual (English/Spanish)

Certification

  • TCI (6th Ed)
  • Mandated Reporter
  • SIR Certified
  • HMIS
  • Microsoft Office

Languages

Spanish

Timeline

Shift Supervisor – Family Reunification Program

Lincoln Hall Boys Haven
07.2025 - Current

Cottage Supervisor

Lincoln Hall Boys Haven
03.2022 - 07.2025

Case Manager – Outreach (STEHP)

Catholic Charities Community Services of Rockland
05.2020 - Current

Assistant Cottage Supervisor / Youth Care Worker

Lincoln Hall Boys Haven
12.2016 - 03.2022

Bachelor of Arts - Criminal Justice

John Jay College of Criminal Justice

Associate of Science - Criminal Justice

Rockland Community College