Lisa Elloutt
Muskego,WI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Family Reunification Supervisor
Catholic Charities West Michigan
Muskegon, MI
03.2023 - 07.2023
- Provided leadership, guidance and support to staff members.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Monitored program performance and outcomes for successful delivery of services.
Team Leader Family Reunification Program
Catholic Charities West Michigan
Muskegon, MI
09.2021 - 03.2023
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with families to identify areas of concern.
- Created solution focused interventions.
- Built strong relationships with families through positive attitude and attentive response.
- Advocacy and connection to community resources.
Families First Worker
Catholic Charities West Michigan
Muskegon, MI
09.2016 - 10.2020
- Engaged with families a minimum of 10 hours per week, to address safety concerns identified by the referring source (i.e. Child Protective Services).
- safety and goal planning.
- Documentation, including an Individualized Service Plan, and monthly updates to referral source.
- Advocacy
- Connection to community services to assist with meeting basic needs.
Direct Care Professional
Hope Network West Michigan
Grand Haven, MI
05.2009 - 08.2016
- Maintained clean, safe, and well-organized patient environment.
- Supervised daily activities and provided assistance to consumers.
- Facilitated psychosocial/educational groups.
- Assisted consumers with medication management.
- Assisted consumers in developing coping skills, and how to manage their mental health concerns.
- Developed rapport to create safe and trusting environment for care.
- Kept clients engaged in social networks and communities for personal health and growth.
- Assisted clients to support independence and well-being.
Education
Masters Degree - Social Work
Grand Valley State University
Allendale, MI06.2016
Bachelor of Science - Human Services
Baker College of Muskegon
Muskegon, MI.06.2008
Associate of Applied Science - Human Services
Baker College of Muskegon
Muskegon, MI06.2007
Skills
- Family Support
- Family and Individual Counseling
- Referral Coordination
- Financial Assistance
- Client Satisfaction
- Communications Strategies
- Updating Documentation
- Client Interviewing
- Mental Health Assessments
- Psychosocial Assessments
- Leading Meetings
Timeline
Family Reunification Supervisor
Catholic Charities West Michigan
03.2023 - 07.2023
Team Leader Family Reunification Program
Catholic Charities West Michigan
09.2021 - 03.2023
Families First Worker
Catholic Charities West Michigan
09.2016 - 10.2020
Direct Care Professional
Hope Network West Michigan
05.2009 - 08.2016
Masters Degree - Social Work
Grand Valley State University
Bachelor of Science - Human Services
Baker College of Muskegon
Associate of Applied Science - Human Services
Baker College of Muskegon