Lisa Elloutt
Muskego,WI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Family Reunification Supervisor
Catholic Charities West Michigan
2023.03 - 2023.07
- Provided leadership, guidance and support to staff members.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Monitored program performance and outcomes for successful delivery of services.
Team Leader Family Reunification Program
Catholic Charities West Michigan
2021.09 - 2023.03
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with families to identify areas of concern.
- Created solution focused interventions.
- Built strong relationships with families through positive attitude and attentive response.
- Advocacy and connection to community resources.
Families First Worker
Catholic Charities West Michigan
2016.09 - 2020.10
- Engaged with families a minimum of 10 hours per week, to address safety concerns identified by the referring source (i.e. Child Protective Services).
- safety and goal planning.
- Documentation, including an Individualized Service Plan, and monthly updates to referral source.
- Advocacy
- Connection to community services to assist with meeting basic needs.
Direct Care Professional
Hope Network West Michigan
2009.05 - 2016.08
- Maintained clean, safe, and well-organized patient environment.
- Supervised daily activities and provided assistance to consumers.
- Facilitated psychosocial/educational groups.
- Assisted consumers with medication management.
- Assisted consumers in developing coping skills, and how to manage their mental health concerns.
- Developed rapport to create safe and trusting environment for care.
- Kept clients engaged in social networks and communities for personal health and growth.
- Assisted clients to support independence and well-being.
Education
Masters Degree - Social Work
Grand Valley State University
Allendale, MI06.2016
Bachelor of Science - Human Services
Baker College of Muskegon
Muskegon, MI.06.2008
Associate of Applied Science - Human Services
Baker College of Muskegon
Muskegon, MI06.2007
Skills
- Family Support
- Family and Individual Counseling
- Referral Coordination
- Financial Assistance
- Client Satisfaction
- Communications Strategies
- Updating Documentation
- Client Interviewing
- Mental Health Assessments
- Psychosocial Assessments
- Leading Meetings
Timeline
Family Reunification Supervisor
Catholic Charities West Michigan
2023.03 - 2023.07
Team Leader Family Reunification Program
Catholic Charities West Michigan
2021.09 - 2023.03
Families First Worker
Catholic Charities West Michigan
2016.09 - 2020.10
Direct Care Professional
Hope Network West Michigan
2009.05 - 2016.08
Masters Degree - Social Work
Grand Valley State University
Bachelor of Science - Human Services
Baker College of Muskegon
Associate of Applied Science - Human Services
Baker College of Muskegon
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