David Jimenez
Summary
Dynamic Shift Leader with proven expertise in team supervision, conflict resolution, and food safety compliance. Committed to driving exceptional customer service while effectively training and motivating staff to achieve operational excellence.
Overview
3
3
years of professional experience
Work History
Shift Leader
Carl's Jr
San Diego
01.2023 - Current
- Led team members during busy shifts to enhance operational efficiency.
- Trained new employees on food preparation and customer service standards.
- Managed inventory levels and performed regular stock checks to ensure sufficient supply availability.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Monitored food safety practices to ensure compliance with health regulations.
- Scheduled staff shifts to optimize coverage during peak hours.
- Maintained cleanliness of dining area and kitchen to ensure safe and inviting environment for customers.
- Assisted in training new employees on shift operations.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Resolved customer complaints promptly and professionally.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
Cashier
Jack in the Box
San Diego
10.2023 - 05.2026
- I learned a lot on this job. How to take orders on the drive thru. How to handle customer satisfaction. Most important temperatures and procedures about QA. I was cashier number 1 on sales. Making every combo large and upselling cheesecakes, onion rings, shakes.
- Processed customer transactions efficiently and accurately.
- Provided excellent customer service to enhance guest satisfaction.
- Maintained cleanliness and organization of the dining area and workstation.
Dishwasher
Negihama Sushi Bar
San Diego
06.2023 - 12.2023
- This was my first job at. I learned a lot. I even worked few times in the front of the house. Learn how to do some prep and cooking. I loved this place and I leave because i found better opportunities.
Education
Bachelor of Business Administration - Business Administration
Universidad Tecnologica Latinoamericana En Linea
Mexico06-2026
Skills
- Team leadership
- Customer service
- Employee training
- Conflict resolution
- Food safety compliance
- Sales expertise
- Sales reporting
- Goal setting and tracking
- Team supervision
- Drawer assignments
- Shift paperwork completion
- Client support
- Issue resolution
- Sales and upselling
- Decision-making capacity
- Cash handling
- Team motivation
- Flexible schedule
Languages
Spanish
Full Professional
English
Professional
Affiliations
- soccer
- gym
- box-muay thai
- singer
- trader
Timeline
Cashier
Jack in the Box
10.2023 - 05.2026
Dishwasher
Negihama Sushi Bar
06.2023 - 12.2023
Shift Leader
Carl's Jr
01.2023 - Current
Bachelor of Business Administration - Business Administration
Universidad Tecnologica Latinoamericana En Linea