DAVID JOHNSON

GREETED CUSTOMERS , ASKED QUESTIONS TO DETERMINE THEIR NEEDS AND WANTS, SHOWED THEM INVENTORY THAT SUITED THERE NEEDS, CLOSED THEM ON THE PRODUCTS, OBTAINED FINANCING OR PROCESSES THE DEAL WITH CASH WHICH EVER THE CUSTOMER NEEDED. THEN FOLLOWED UP FOR REFERRALS OR FUTURE SALES

• Established new accounts through cold calling and personal visits to potential customers.
• Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
• Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
• Contacted new and existing customers to discuss ways to meet needs through specific products and services.

• Trained personnel on policies, procedures and communications for in-person and telephone etiquette.
• Collaborated with sales leadership to drive prospecting and enhance engagement through sales promotions.
• Led staff meetings to discuss customer service and sales goals, operational problems or procedural changes.
• Conducted performance reviews, handle employee matters relating to job performance, grievances, promotions, transfers and terminations.