Summary
Overview
Work History
Education
Skills
Personalprofile
Achievementsandawards
Personal Information
Timeline
Generic

David Jones

Jamaica Plain,MA

Summary

Date of Birth : 08/08/1991 Known Languages : English, Patois Hobby : Poetry & Music

Overview

12
12
years of professional experience

Work History

Driver

George's Bakery
04.2023 - 08.2024
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.

Transport Driver

SmartWOW Transportation.
03.2021 - 01.2023
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained high customer satisfaction by working quickly and accurately.
  • Navigated challenging road conditions to deliver goods securely in various weather situations.
  • Maintained a clean driving record, adhering to all traffic laws and safety regulations.
  • Safely secured clientele in wheelchairs and on gurneys within van for successful, safe transportation.
  • Shouldered responsibility for communicating with dispatch concerning incomplete pickups.
  • Maintained professional image and attitude to positively represent transport company and help build reputation for excellent customer service.
  • Successfully operated GPS devices, radios and cellular devices to optimize route and maintain dispatch communications.
  • Assisted handicapped customers to safely complete transfers between van and facility.
  • Effectively communicated with dispatch to schedule transport progression and receive new orders.
  • Improved efficiency and communication by coordinating with healthcare providers, dispatchers, and patients regarding transport arrangements.

Delivery Driver

A&C Deliveries
10.2020 - 11.2022
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.

General Warehouse Associate

Gillette Shaving Co.
01.2019 - 09.2020
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Performed general housekeeping and cleaning tasks.
  • Operated RF scanners to track merchandise and verify contents of containers.
  • Helped maintain a well-organized warehouse by participating in regular housekeeping activities, such as sweeping, dusting, and keeping aisles clear of obstructions.
  • Prepared orders for shipment through careful packaging, labeling, and documentation, resulting in minimal returns due to errors or damages.

Associate

Panera Bread
01.2018 - 02.2019
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Part Time Driver

New England Auto Delivery (NEAD)
04.2018 - Current

Overnight Delivery Driver

George's Bakery
05.2017 - 04.2018
  • Drove vehicle primarily to deliver merchandise; loaded and unloaded materials
  • Verified the contents of inventory loads against shipping papers
  • Followed written or verbal geographic directions
  • Additionally, worked in the warehouse putting orders together and checking inventory for drivers

Team Leader

Roca Inc.
03.2016 - 05.2017
  • Acted as an assistant to the crew supervisor and served as a role model to other crew members
  • Inventoried and prepared tools and equipment for work crews before work each day
  • Followed procedures and responsibilities of the Crew Member position

Mover/Packer Associate

J.R.'s Moving & Packing
01.2017 - 09.2017
  • Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
  • Loaded and unloaded trucks with customer possessions or merchandise weighing up to [Number] lbs.
  • Maneuvered items carefully through narrow hallways and doorways to prevent damage.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Temporary Job.

Crew Member

Roca Inc.
03.2016 - 05.2017
  • Maintained sanitation of parks, sidewalks, and streets for Department of Public Works contracts
  • Conducted snow removal in city streets and sidewalks during snow emergencies
  • Landscaped public parks utilizing a variety of heavy machinery including weed whackers, lawn mowers, etc
  • Cleaned building floors by sweeping, mopping, vacuuming, and scrubbing
  • Followed procedures for the use of chemical cleaners to prevent damage to floors and fixtures

Advanced Employment: Maintenance & Landscaping

Roca Inc.
02.2015 - 03.2016
  • Company Overview: Provided maintenance and landscaping assistance for a major real estate company based in Boston
  • Used hand tools, such as shovels, rakes, pruning saws, saws, hedge and bush trimmers
  • Pruned and trimmed trees, shrubs, and hedges, using shears, and pruners
  • Cared for established lawns by mulching, weeding, trimming, or edging around flower beds, walks, or walls
  • Provided maintenance and landscaping assistance for a major real estate company based in Boston

Line Server/ Cook

Five Guys Burgers & Fries
06.2014 - 02.2015
  • Maintained sanitation, health, and safety standards in work areas
  • Read food order slips and received verbal instructions for food required by patrons and verified that prepared food meets specific requirements for quality and quantity
  • Measure ingredients required for specific food items being prepared

Intern

Uphams Chiropractic
06.2012 - 09.2012
  • Operated x-rays, electrocardiograms (EKG), and other equipment to administer routine diagnostic tests
  • Inventoried and ordered medical, lab, and office supplies and equipment
  • Recorded patients' medical history and diagnosed health problems by reviewing patients' health and medical histories, questioning, observing, and interpreting their x-rays

Education

Medical Assistant -

American Career Institute
01.2012

High School Diploma -

Cuny Preparatory High School
01.2010

Skills

  • Time Management
  • Valid Driver's License
  • Customer Service
  • Clean Driving Record
  • Problem-Solving
  • Punctual and Reliable
  • Patience and understanding
  • Flexible Schedule
  • Loading and unloading
  • Navigational Systems and GPS
  • Route Management
  • Heavy Lifting
  • Order picking and processing
  • Materials Transport
  • Shipping and packaging
  • Self Motivation
  • Interpersonal Skills
  • Continuous Improvement
  • Teamwork and Collaboration
  • Problem-solving abilities
  • Excellent Communication
  • Organizational Skills

Personalprofile

English, Patwah, Poetry, Music

Achievementsandawards

  • OSHA 10 General Industry Certification
  • Medical Assistant Certification
  • Culinary Arts Certificate
  • High School Diploma
  • Forklift License
  • Intermediate Microsoft Word Certification

Personal Information

Date of Birth: 08/08/91

Timeline

Driver

George's Bakery
04.2023 - 08.2024

Transport Driver

SmartWOW Transportation.
03.2021 - 01.2023

Delivery Driver

A&C Deliveries
10.2020 - 11.2022

General Warehouse Associate

Gillette Shaving Co.
01.2019 - 09.2020

Part Time Driver

New England Auto Delivery (NEAD)
04.2018 - Current

Associate

Panera Bread
01.2018 - 02.2019

Overnight Delivery Driver

George's Bakery
05.2017 - 04.2018

Mover/Packer Associate

J.R.'s Moving & Packing
01.2017 - 09.2017

Team Leader

Roca Inc.
03.2016 - 05.2017

Crew Member

Roca Inc.
03.2016 - 05.2017

Advanced Employment: Maintenance & Landscaping

Roca Inc.
02.2015 - 03.2016

Line Server/ Cook

Five Guys Burgers & Fries
06.2014 - 02.2015

Intern

Uphams Chiropractic
06.2012 - 09.2012

Medical Assistant -

American Career Institute

High School Diploma -

Cuny Preparatory High School

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