David Jones
Omaha
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Restaurant Front of House Manager
BBQ Brothers
08.2023 - Current
- Mentored new team members on restaurant policies, procedures, and best practices to ensure consistent guest experiences across shifts.
- Collaborated with back of house management to ensure seamless communication between kitchen and service staff for optimal dining experiences.
- Enhanced customer satisfaction by efficiently managing front-of-house operations and addressing guest concerns promptly.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Team production member
Oxbow Animal Health
01.2021 - 01.2023
- Responsible for meeting quality standards, and meeting product goals. Reliable for defects with hay quality, assemble products through various stages, monitoring manufacturing defects with equipment daily. Follow safety protocols, and work as a team to meet expectations.
- Increased overall product quality through adherence to strict manufacturing guidelines and standards.
- Collaborated with team members to achieve daily production goals and maintain a positive work environment.
- Assisted supervisors in monitoring employee performance, providing feedback for improvements when necessary.
- Assisted in the development of new products, contributing to successful market launches.
Food Prep, Line Expo
Buddy's Boys barbecue
01.2020 - 01.2021
- Problem Solving, multitasking, and handling payments and receipts, managed sales, and prepping food.
- Cashier
- Line Expo
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Door-to-Door Sales Representative
Renewal By Anderson
10.2021 - 12.2021
- Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.
- Collaborated with other sales representatives in developing successful strategies to increase overall team productivity.
- Enhanced customer satisfaction by addressing concerns, answering questions, and providing exceptional service during door-to-door interactions.
- Established trust with potential clients using transparent communication methods and honest assessments of their requirements.
- Utilized persuasive sales techniques to convert leads into sales.
Resident Assistant
Crown college
01.2018 - 01.2021
- Served multiple years as a RA at crown college, responsible for supervising and assisting others. Job duties include setting rules, creating activities, and managing conflicts. Ability to help create a welcoming, inclusive environment for dorm residents.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
- Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
IT Help Desk
Iowa Western Community College
01.2015 - 01.2018
- Information Technology Tech
- Walking employees through solutions and fixes
- Analyzing employees’ computer problems
- Providing remote technical support via internet or phone
- Worked at the I.T help desk for 2–½ years.
Education
B.S - Business Administration
Crown College
St-Bonifacius, MN05.2021
A.S - computer networking
Iowa Western Community College
Council Bluffs, IA05.2018
High School Diploma - undefined
Omaha North High School
Omaha, Ne05.2015
Skills
- Bookkeeping expertise
- Java programming
- Skilled in Python development
- Software Development
- Structured Software
- Customer assistance
- IT service desk
- Technical support for desktop systems
- Network system configuration
- Technical Support
- Software Troubleshooting
- Operating Systems
- Microsoft Windows Server
- Point of sale operations
- Culinary preparation
- Digital design expertise
- Customer feedback analysis
- Complaint handling
- Upselling strategies
- Guest relations
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Certification
- System Administration
- Desktop Support
Timeline
Restaurant Front of House Manager
BBQ Brothers
08.2023 - Current
Door-to-Door Sales Representative
Renewal By Anderson
10.2021 - 12.2021
Team production member
Oxbow Animal Health
01.2021 - 01.2023
Food Prep, Line Expo
Buddy's Boys barbecue
01.2020 - 01.2021
Resident Assistant
Crown college
01.2018 - 01.2021
IT Help Desk
Iowa Western Community College
01.2015 - 01.2018
A.S - computer networking
Iowa Western Community College
High School Diploma - undefined
Omaha North High School
B.S - Business Administration
Crown College
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