David Jung
Woodbridge
Summary
Dynamic management professional with a record in overseeing daily operations and facilitating shift transitions while fostering team collaboration and results aligned with organizational needs. Recognized for conflict resolution skills and present clear work goals. Contributions to reliable and adaptable work environment that enhances overall team performance.
Expert in data analysis complements and management capabilities, delivering impactful insights presenting new perspectives in business decisions through adept data visualization, statistical analysis, and database management. Known for reliability and analytical thinking, with proficiency in Python, SQL, and Excel, ensuring robust data solutions and strategic recommendations that propel productivity and success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Starbucks
Woodbridge, VA
10.2025 - Current
- Directed workflow processes and monitored service delivery to achieve operational excellence and meet customer needs.
- Streamline order-taking, drink preparation, and delivery processes to improve efficiency and reduce wait times by 10%.
- Evaluated inventory workflows and developed strategies to streamline stock management and reduce excess inventory.
- Monitored beverage quality through routine checks to guarantee adherence to established product consistency standards.
Data Analyst
Telus International
Vancouver, Canada
12.2024 - Current
- Conducted in-depth analysis of large datasets to inform data-driven strategies and optimize outcomes.
- Engaged with cross-functional teams to refine data collection methods and elevate reporting accuracy.
- Analyzed data integrity and reliability through systematic quality assessments, enhancing overall analytical output quality.
- Implemented strategies to streamline reporting workflows, resulting in faster turnaround times by 20% than average.
Bartender/Server
54 Restaurant
Springfield, VA
04.2024 - 05.2025
- Delivered high-end dining experiences by anticipating and exceeding diverse customer needs. Knowledge of 40+ food and drink items combined. Provided exceptional, detail-oriented service in a fast-paced, upscale environment, ensuring guest satisfaction and fostering repeat business through personalized hospitality.
- Bar Restaurant that serves Asian fusion cuisine and sushi.
Manager/Lead Barista
Komma Tea
Woodbridge, VA
01.2021 - 04.2023
- Coordinated efforts with management team to ensure seamless operations across multiple locations within the shopping mall.
- Managed daily operations to enhance customer satisfaction and streamline service processes.
- Facilitated teamwork and employee engagement through the promotion of a collaborative work culture.
- Optimized operational efficiency by overseeing daily activities and providing mentorship to team members.
FOH/Host/Server/Cashier
Sushi Jin
Woodbridge, VA
06.2020 - 03.2021
- Responsible for delivering quality appreciation and food service to its customers. Placed in a fast-paced work environment, most servers were taught to reliably learn all skills. Tasked with multiple roles consisting of strong memorization skills for new orders, efficiently registering in the POS system, strong communication with kitchen staff, checking food for quality plating, and carrying multiple plates at hand.
Technology Sales Associate
Target
Woodbridge, VA
02.2018 - 05.2020
- Cultivated and sustained customer relationships to enhance sales performance.
- Developed and implemented training programs focused on product knowledge to enhance overall service excellence.
- Developed and implemented targeted promotional strategies to increase awareness of technology products within retail environments.
- Provided expert assistance to customers regarding technical inquiries to enhance user experience.
Barista
Target
Woodbridge, VA
02.2018 - 08.2019
- Dealt with handling multiple tasks at once during peak business hours at shifts. Many roles consisted of memorizing and quality assurance in current and new drinks alike. Clean environment was heavily encouraged and enforced in workplace. Other tasks such as brewing new hourly batches of coffee, restocking food shelves, and receiving incoming deliveries. Faced with difficult challenges including intense workloads for individuals as most commonly shifts were short-staffed and lack of manpower due to management transfers at the time.
Lead Barista/Team Member
Sharetea
Fairfax, VA
08.2016 - 05.2018
- Picked up foundations of customer-service skills though many positions as a core team member including specializing in making drinks, man register, quality control, machinery maintenance, handling deliveries, and clean workstations.
Education
Bachelor of Science - Information Technology
George Mason University
Fairfax, VA04-2026
Associate of Science - Information Technology
Northern Virginia Community College
Annandale, VA12-2023
High School Diploma -
South County High School
Lorton, VA06-2016
Skills
- Management – 3 Years
- Customer & Food Service – 7 Years
- Data Analysis & Entry – 2 Year
- Microsoft Office – 5 Years
- SQL Adobe Software’s – 3 Years
- Python, Java, C – 3 Years
- Inventory control and record keeping - 5 Years
- Data visualization and presentations - 3 Years
- IT troubleshooting -2 Years
Accomplishments
- Database Project – College
- 6/2024 - 4/2025
- Designed, developed, and organized a database structure using SQL with flowcharts, code, tables, and entities with multiple interconnected relationships and proper types.
- Website Design Project - College
- 9/2022-6/2023
- Designed and programmed an HTML webpage using C++ as a final project about coffee content and caffeine consumption and their health effects on individuals using Adobe Dreamweaver along with Photoshop, Premiere Pro, and Animate.
- Coding Project – College
- 9/2023-12/2024
- Produced and developed many coding projects that involve incorporating computation and translating human input into an application providing expected output results using Python, Java, and C++ programming.
Languages
English
Native or Bilingual
Spanish
Limited Working
Korean
Limited Working
Certification
- Food Safety License - 2026
Timeline
Shift Supervisor
Starbucks
10.2025 - Current
Data Analyst
Telus International
12.2024 - Current
Bartender/Server
54 Restaurant
04.2024 - 05.2025
Manager/Lead Barista
Komma Tea
01.2021 - 04.2023
FOH/Host/Server/Cashier
Sushi Jin
06.2020 - 03.2021
Technology Sales Associate
Target
02.2018 - 05.2020
Barista
Target
02.2018 - 08.2019
Lead Barista/Team Member
Sharetea
08.2016 - 05.2018
Bachelor of Science - Information Technology
George Mason University
Associate of Science - Information Technology
Northern Virginia Community College
High School Diploma -
South County High School