David Kelly
Downingtown,PA
Summary
Experienced Customer Associate with 1.5 years of experience dedicated to providing help to customers whilst educating myself. Team player as well as a leader who is capable of training others as well as being trained myself. Quick learner with great adaptability and a keen eye for inconsistencies and details.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
Lowe's
Exton, PA
06.2022 - Current
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Actively learning about the products and how they are used.
- Gaining experience with clear communication both verbally and through body language
- Responded to customer calls and emails to answer questions about products and services.
- Provided training and support to new associates to help provide high-quality customer service.
- Certified in using the narrow aisle forklift
Volunteer
Healthy Kids Running Series
Coatesville, PA
10.2020 - 05.2022
- Helped advertise and promote the program
- Ran with the younger kids to keep them on track and motivate them
- Raced in my age group to help grow awareness
Education
High School Diploma -
Coatesville Area Senior High School
Coatesville, PA06.2022
Bachelor of Science - Biomedical Engineering
University of Delaware
Newark, DE12.2025
Skills
- Team Collaboration
- Problem Resolution
- Attention to Detail
- Active Listening
- Adaptability
- Positive Attitude
Accomplishments
- Ran as a member of the Coatesville cross country and track and field teams for my high school for all 4 years
- Both county and district champions as a team every year for track and field
- Captain of both teams as a junior and senior
- Hold the school record in the 800m and 4x400m events
Timeline
Customer Service Associate
Lowe's
06.2022 - Current
Volunteer
Healthy Kids Running Series
10.2020 - 05.2022
High School Diploma -
Coatesville Area Senior High School
Bachelor of Science - Biomedical Engineering
University of Delaware