David Kernan
Townsend,Delaware
Summary
I adapt to situations and possess strong communication and problem-solving skills, with a commitment to delivering high-quality work and exceeding goals. Seeking to leverage expertise and to contribute effectively to your company and drive to success.
Overview
2
2
years of professional experience
Work History
Crew Member
Dairy Queen Grill & Chill
11.2021 - 05.2022
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Packaged menu items into bags or trays and placed drink orders into carriers.
Panera Bread Associate
Panera Bread
07.2022 - 03.2023
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Managed customer relations through communication and helpful interactions.
- Trained and mentored junior staff on customer service strategies and techniques.
- Managed efficient cash register operations.
- Made sure that the Dining room was cleaned and maintained
Host
Crabby Dick's Restaurant
04.2023 - 08.2023
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Used cash registers and credit card machines to cash out customers.
Golf Caddy
White Clay Creek Country Club
09.2023 - Current
- Maintained smooth pace of play for golfers on course.
- Cleaned and maintained balls, clubs, and course amenities.
- Repaired divots and ball marks and raked bunkers to increase course attraction and boost membership rates.
- Determined distances to pins and advised players on proper clubs and methods.
- Built and established positive relationships with patrons, team members and supervisors.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
Education
No Degree - Engineering (Pre-Engineering)
Odessa High School
Townsend, DE06.2024
Skills
- Inventory Control
- Strategy Advice
- Equipment Management
- Food Preparation
- Order Management
- Inventory Restocking
- Customer Engagement
- Valid Driver's License
Timeline
Golf Caddy
White Clay Creek Country Club
09.2023 - Current
Host
Crabby Dick's Restaurant
04.2023 - 08.2023
Panera Bread Associate
Panera Bread
07.2022 - 03.2023
Crew Member
Dairy Queen Grill & Chill
11.2021 - 05.2022
No Degree - Engineering (Pre-Engineering)
Odessa High School