Proactive manager with a versatile background in team management and customer service. Committed to maintaining operational standards and fostering a collaborative team environment to achieve excellent results.
Overview
2
2
years of professional experience
Work History
Manager
Taco Bell
Middletown, DE
06.2024 - Current
Oversaw daily operations to ensure team efficiency and productivity.
Managed inventory levels to support operational needs effectively.
Trained new employees on company policies and procedures.
Monitored staff performance and addressed issues.
Enforced customer service standards and resolved customer problems to uphold quality service.
Coached, mentored and trained team members in order to improve their job performance.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Outside Yard Team Member
Richardsons floral company
Newark, Delaware
10.2023 - 09.2024
Assisted in organizing floral arrangements in the outdoor display area.
Maintained cleanliness and orderliness of the yard and loading zones.
Loaded and unloaded materials for deliveries and customer orders.
Collaborated with team members to prepare flowers for sale.
Provided support during busy periods by restocking shelves promptly.
Provided assistance to other team members when needed.
Outside Operator
White clay creek country club
Christiana, DE
08.2023 - 11.2023
Operated equipment for maintaining golf course and grounds.
Assisted with setup and breakdown of events at the country club.
Maintained cleanliness and organization of work areas and tools.
Collaborated with team members to ensure smooth daily operations.
Education
High School Diploma -
Odessa High School
Townsend, DE
06-2024
Some College (No Degree) - Psychology
University of Delaware
Newark, DE
Skills
Team management
Inventory control
Customer service
Operational oversight
Coaching and mentoring
Project planning
Performance monitoring
Staff training
Affiliations
Participated in multiple volunteering acts for helping the community and younger kids experience and learn the arts of STEM
Played Mens Varsity Lacrosse in both offense and defense being a versatile player