Summary
Overview
Work History
Education
Skills
Timeline
Generic

David Klein

Hartford,WI

Summary

Dynamic customer service professional with extensive experience at Target and EYM Pizza Wisconsin. Proven ability to enhance guest satisfaction through personalized service and effective problem resolution. Detail-oriented with strong computer skills, adept at training team members and optimizing operational procedures to drive efficiency and loyalty.

Overview

14
14
years of professional experience

Work History

Guest Service Representative (Cashier)

Target
02.2011 - Current
  • Delivered exceptional customer service, resolving inquiries and complaints efficiently.
  • Assisted in training new team members on operational procedures and best practices.
  • Maintained accurate cash handling and transaction processing while ensuring compliance with company policies.
  • Collaborated with team members to enhance store presentation, ensuring a welcoming environment for guests.
  • Monitored inventory levels, restocking merchandise as needed to meet customer demand effectively.
  • Developed strong relationships with regular customers, fostering loyalty and repeat business through personalized service.
  • Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
  • Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.

Pizza Hut Driver, Hartford, WI

EYM Pizza Wisconsin
08.2013 - 01.2025

I started for Wisconsin Hospitality Group at the Germantown, WI, location on August 5,2013. I moved to the Hartford Wisconsin store on August 1, 2017 because I bought a home in Hartford. I worked at both Pizza Hut locations as primarily as the lead driver. I was at the Hartford store when EYM bought the franchise to the day of their bankruptcy in January 2025.

  • Navigated efficiently using GPS technology to optimize routes.
  • Maintained accurate logs of vehicle inspections and maintenance schedules.
  • Ensured timely delivery of goods across designated routes.
  • Assisted in training new drivers on safety protocols and operational procedures.
  • Implemented safety measures to reduce incidents during transport operations.
  • Collaborated with dispatch teams to coordinate deliveries and manage schedules effectively.
  • Enhanced customer service by providing friendly, reliable transportation solutions.
  • Monitored vehicle performance and reported issues for prompt resolution.

Education

Associate of Real Estate - Real Estate

Madison Area Technical College
Madison, WI
12-1979

Skills

  • Customer service
  • Computer skills
  • Guest accommodations
  • Detail-oriented

Timeline

Pizza Hut Driver, Hartford, WI

EYM Pizza Wisconsin
08.2013 - 01.2025

Guest Service Representative (Cashier)

Target
02.2011 - Current

Associate of Real Estate - Real Estate

Madison Area Technical College
David Klein