David Klein

• Delivered exceptional customer service, resolving inquiries and complaints efficiently.
• Assisted in training new team members on operational procedures and best practices.
• Maintained accurate cash handling and transaction processing while ensuring compliance with company policies.
• Collaborated with team members to enhance store presentation, ensuring a welcoming environment for guests.
• Monitored inventory levels, restocking merchandise as needed to meet customer demand effectively.
• Developed strong relationships with regular customers, fostering loyalty and repeat business through personalized service.
• Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
• Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.

I started for Wisconsin Hospitality Group at the Germantown, WI, location on August 5,2013. I moved to the Hartford Wisconsin store on August 1, 2017 because I bought a home in Hartford. I worked at both Pizza Hut locations as primarily as the lead driver. I was at the Hartford store when EYM bought the franchise to the day of their bankruptcy in January 2025.

• Navigated efficiently using GPS technology to optimize routes.
• Maintained accurate logs of vehicle inspections and maintenance schedules.
• Ensured timely delivery of goods across designated routes.
• Assisted in training new drivers on safety protocols and operational procedures.
• Implemented safety measures to reduce incidents during transport operations.
• Collaborated with dispatch teams to coordinate deliveries and manage schedules effectively.
• Enhanced customer service by providing friendly, reliable transportation solutions.
• Monitored vehicle performance and reported issues for prompt resolution.