Reliable and enthusiastic professional with experience in reception and customer service areas. Skilled in customer engagement, problem resolution and software operations. Known for remaining poised and calm in busy environments.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Guest Service Representative/Cashier
Mission BBQ
Clermont
11.2024 - Current
Handle the cash drawer, money and equipment with care.
Close down the store in a fast and correctly.
Handling customers needs with friendlyness and efficiency.
Resolves guest complaints swiftly and professionally to ensure satisfaction.
Supports team in maintaining cleanliness and organization of dining area.
Front Desk Receptionist
precision auto repair of fl
Groveland
04.2024 - Current
Greets customers warmly upon arrival at the auto repair shop.
Manages phone calls and schedules appointments for vehicle services.
Collects and processes customer payments efficiently at the front desk.
Ensures waiting area remained clean, welcoming, and stocked with materials.
Provides information on services offered and answered customer inquiries promptly.
Cashier/Customer Service
Walmart
Clermont
04.2022 - 11.2024
Managed inventory and stocked shelves to maintain a presentable appearance
Operated cash drawer and processed transactions as a cashier
Provided customer service by addressing customer needs in customer service.
Maintained cleanliness and organization of checkout area and displays.