David K. Singleton
Tulsa,OK
Summary
Marketing Career
Customer service professional with proven background in resolving customer concerns efficiently and effectively. Known for fostering collaborative team efforts and achieving consistent results. Reliable and adaptable, with excellent communication and conflict resolution skills.
Overview
9
9
years of professional experience
Work History
Customer Advocate
Blue Cross and Blue Shield of Oklahoma
02.2023 - Current
- Provided exceptional customer service to high-volume customer base, resolving issues, answering inquiries and providing product information.
Donation Attendant
Goodwill Industries Tulsa
06.2019 - 08.2022
- Sorted and performed quality control measures of donated items.
- Maintained organized and clean worksite.
- Assisted in loading and unloading of transport trucks.
- Prepared shipments of items for transport to alternate locations.
Retail Sales Clerk
Tilly’s Retail Store
07.2019 - 09.2019
Dream Vacations, Tulsa, OK
01.2016 - 01.2018
- Performed odd jobs, answered the phone, did yard work
Education
B.S. - Marketing
Oklahoma State University – Stillwater
12.2022
High School Graduate - undefined
Memorial High School
Tulsa, OK01.2018
Skills
- Upselling strategies
- Customer services
- Data entry skills
- Data entry
- Complaint handling
- Service-oriented mindset
Accomplishments
- Oklahoma State University Residence Life Board Member
- Memorial High School - Safety Captain for the Robotics Team at Memorial High School. I was responsible for National Competition presentation. I presented the procedures, our practices, and how we would react to an emergency situation.
Timeline
Customer Advocate
Blue Cross and Blue Shield of Oklahoma
02.2023 - Current
Retail Sales Clerk
Tilly’s Retail Store
07.2019 - 09.2019
Donation Attendant
Goodwill Industries Tulsa
06.2019 - 08.2022
Dream Vacations, Tulsa, OK
01.2016 - 01.2018
High School Graduate - undefined
Memorial High School
B.S. - Marketing
Oklahoma State University – Stillwater
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