Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
Generic

DAVID LAMBERT

Miami,FL

Summary

Eager to provide 2+ years of experience of account management, customer service, and negotiation. Specializes in fostering meaningful relationships and delivering customized solutions to drive mutual success. With a meticulous approach and a focus on excellence, thrives on building long-term partnerships that propel business growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Overview

2
2
years of professional experience

Work History

Account Management

Kaseya
03.2023 - 04.2024
  • Responsible for proactively engaging with clients to understand their needs and business objectives
  • Ran Daily presentations with clients via zoom
  • Managed end-to- end sales motions
  • Created trust and relationships with both partners (MSP's) and clients
  • Partnered closely with customers to identify cross-sell and upsell opportunities, leveraging additional features or services to drive revenue growth
  • KPIS: 35 dials/day + 2.5 hours of talk-time.

Logistics Broker

Total Quality Logistics Inc.
08.2022 - 03.2023
  • Collaborated with sales teams to support business growth through efficient logistics solutions tailored to customer needs.
  • Increased efficiency in logistics operations by implementing innovative routing and scheduling strategies.
  • Trained new team members on brokerage procedures, ensuring consistent delivery of high-quality service across the organization.
  • Conducted thorough analyses of carrier performance metrics to inform strategic decision-making on partnership agreements.
  • KPIS: 500 dials/week

Business Development Representative

EIMS
05.2022 - 08.2022
  • Provided constant support to customers about products, prices and technical issues
  • Increased client base by identifying potential customers and initiating strategic outreach.
  • Shared winning sales strategies and market information with sales team
  • Studied products inside and out to understand features, designs and potential uses
  • Understood customer needs to better recommend products and increase sales chances.

Education

Associate of Applied Business -

SUNY Brockport
04.2024

Skills

  • Account Management
  • End-To-End Sales
  • Negotiation
  • Creativity
  • Team-Building
  • Salesforce
  • Zendesk
  • Customer Relationship Management
  • Time Management
  • Escalation Handling

References

References available upon request.

Timeline

Account Management

Kaseya
03.2023 - 04.2024

Logistics Broker

Total Quality Logistics Inc.
08.2022 - 03.2023

Business Development Representative

EIMS
05.2022 - 08.2022

Associate of Applied Business -

SUNY Brockport
DAVID LAMBERT