David Lara
Stevensville,MD
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
19
19
years of professional experience
Work History
Emerging Store Manager
Walgreens
Chestertown, MD
06.2021 - 10.2024
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Trained and mentored associates to teach daily tasks and procedures.
Merchandise Manager
Doller Tree
Chester, MD
07.2019 - 06.2021
- Created seasonal and promotional displays to maximize sales and profits.
- Managed store personnel in order to meet staffing requirements while staying within budget.
- Maintained effective communication with vendors regarding new products, marketing campaigns, discounts and promotions.
Store Manager
Ross Dress for Less
Dover, DE
07.2016 - 07.2019
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
US Navy
US Navy
San Diego, CA
03.2006 - 03.2010
- Directed and supervised personnel in the maintenance, repair, overhaul, and operation of all deck equipment.
- Ensured that all safety precautions were adhered to during operations.
- Assisted in the loading and unloading of cargo from ships.
- Supervised the painting of decks, bulkheads, and superstructure areas.
- Maintained records of inspections and repairs performed on deck equipment.
Education
AA Hospitality Management -
ITT Technical Institute - Indianapolis
San Diego, CA01-1998
Skills
- Employee Training
- Team Development
- Customer Service Management
- Shift Scheduling
- Loss Prevention
- Customer Relations
Timeline
Emerging Store Manager
Walgreens
06.2021 - 10.2024
Merchandise Manager
Doller Tree
07.2019 - 06.2021
Store Manager
Ross Dress for Less
07.2016 - 07.2019
US Navy
US Navy
03.2006 - 03.2010
AA Hospitality Management -
ITT Technical Institute - Indianapolis
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