Dynamic store manager experienced in inventory management and customer relationship management. Proven track record in driving sales strategies and enhancing team performance through effective training and leadership.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Emerging Store Manager
Walgreens
Chicago, IL
08.2025 - Current
Managed daily store operations and ensured compliance with company policies.
Supervised staff scheduling and training to improve service quality and meet customer needs.
Ensured excellent customer service by resolving issues promptly and effectively.
Monitored sales trends and implemented strategies that boosted product visibility and customer engagement.
Maintained inventory levels and ordered stock to meet customer demand.
Conducted daily store operations, including opening and closing procedures and cash handling.
Trained new employees on store procedures, safety protocols, and customer interaction skills.
Created weekly work schedules for store personnel.
Oversaw inventory management through cycle counts, audits and shrinkage control.
Conducted regular audits of cash handling and register operations for accuracy.
Collaborated with corporate teams on promotional campaigns and marketing initiatives to drive foot traffic and sales.
Certified Pharmacy Technician
Walgreens
Chicago, Illinois
06.2025 - Current
Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
Ensured compliance with safety regulations and pharmacy policies in daily operations.
Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
Performed administrative duties such as filing, data entry, answering phones.
Maintained a clean work environment by wiping down counters, cleaning spills promptly and properly disposing of waste products.
Established and updated patient profiles, medications and insurance details.
Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.