David Lasam
Los Angeles,CA
Summary
Dedicated server and host trainer with a proven track record in delivering exceptional customer service and guest engagement. Expertise in training staff and managing high-pressure dining environments while ensuring operational readiness.
Overview
7
7
years of professional experience
Work History
Server / Host Trainer
Bubba Gump Shrimp
Santa Monica, California
03.2023 - 03.2026
- Trained new hosts on customer service standards and restaurant procedures, ensuring consistent service quality.
- Greeted customers, addressed inquiries, and recommended specials, contributing to increased sales.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Server / Host
Margo's
Santa Monica, California
04.2020 - 03.2023
- Managed guest orders and accommodated special requests to enhance dining experience.
- Performed opening and closing duties, setting up dining area and restocking supplies to maintain operational readiness.
- Handled cash transactions and processed payments accurately.
Host
Ashland Hill
Santa Monica, California
02.2019 - 03.2020
- Managed reservations and maintained accurate guest lists to enhance guest experience.
- Greeted guests warmly, facilitating prompt and organized seating.
- Monitored dining area for cleanliness and promptly resolved issues to maintain a welcoming environment.
Education
High School Diploma -
Alexander Hamilton Highschool
Los Angeles, CASome College (No Degree) - Stage Management
Santa Monica College
Santa Monica, CASkills
- Menu knowledge
- Guest engagement
- Customer service
- Attention to detail
- Task prioritization
- Time management
- Adaptability to change
- Conflict resolution
- Team member support
- Banquet coordination
Timeline
Server / Host Trainer
Bubba Gump Shrimp
03.2023 - 03.2026
Server / Host
Margo's
04.2020 - 03.2023
Host
Ashland Hill
02.2019 - 03.2020
High School Diploma -
Alexander Hamilton Highschool
Some College (No Degree) - Stage Management
Santa Monica College