David Lazard
Fort Worth
Summary
Offering friendly and service-oriented approach with commitment to learning and development. Brings understanding of customer service principles and retail operations, along with skills in communication and organization. Ready to use and develop customer service and sales skills in any role.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
First American Payment Systems
06.2022 - 08.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Forklift Operator
Liberty
02.2023 - 07.2023
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
Warehouse Worker
Target Distribution
06.2022 - 01.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
Education
High School Diploma -
Hyde Park
Chicago, ILSkills
- Forklift Operation
- Forklift Operator Certification
- Loading and unloading
- Shipping and receiving
Timeline
Forklift Operator
Liberty
02.2023 - 07.2023
Customer Service Representative
First American Payment Systems
06.2022 - 08.2024
Warehouse Worker
Target Distribution
06.2022 - 01.2023
High School Diploma -
Hyde Park
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