David Lee
Southwest Airlines
Austin,TX
10
years of professional experience
I thought I would be at this job my entire life, but after examining most of my coworkers, I have decided this job is for the unintelligent, which does not describe me. I have 20 or so books on the CIA and I want to be in that life. Like I stated before, my superior's said they would not even have to work if every Ramp Agent was like me. I handle any ask with the best my abilities. To be honest, almost everyone who is my "peer," is way below my level of intelligence, and I am tired of dealing with that. I know I am of something more.
Work History
Ramp Agent
2 Years 8 Months- Maintained complete ramp safety and security with full implementation of safety procedures and station policies.
- Loaded, unloaded and transported passengers' baggage across different airport locations.
- Handled U.S. mail, freight and express parcels added to commercial flights.
- Work closely with team members to ensure a safe and smooth operation.
Account Executive
5 Months- Sourced new customers for cloud-based software through outbound calls, setting up and running product demonstrations, and closing deals.
- Entered and updated accurate customer data in the company's CRM.
- Communicated product features, advantages, and benefits to potential customers.
- Generated leads and maintained prospective customer lists.
- Handled client transactions and updated billing information.
- Made up to 300 cold calls, 50+ daily emails, and 2-3 demonstrations of our product to interested customers.
Drop Trailer Account Representative
11 Months- Utilized various prospecting methods to identify potential customers and offer logistics services.
- Secured customer bids against competitors and maintained positive customer relationships.
- Navigated company CRM software for lead generation, quotes, and driver management.
- Hired and coordinated with drivers to ensure the safe delivery of customer freight.
- Consistently exceeded weekly metrics in revenue and call numbers, generating over $345k in the first 20 weeks.
- Assisted with new hire training and demonstrated efficiency in multitasking within the supply chain industry.
Outside Sales Representative
3 Months- Conducted door-to-door sales, prospecting potential customers and setting up demo appointments.
- Supported team goals by participating in sales meetings and training programs.
- Entered customer information into company databases accurately and efficiently.
Driver
1 Year 9 Months- Provided safe and reliable transportation services to customers, completing over 650 successful rides.
- Ensured passenger and cargo safety through careful driving and adherence to traffic laws.
Dishwasher
3 Months- Maintained cleanliness and organization of dishes and work areas.
- Supported servers by providing clean dishes for customer use.
Golf Course Assistant
1 Year 4 Months- Maintained golf carts and assisted in course maintenance and front desk duties.
- Attended to member and visitor needs, ensuring a positive experience.
Member Services
1 Year 6 Months- Greeted members, provided assistance and advice on membership options, and processed transactions.
- Maintained a clean and organized front desk and assisted with inventory management.
Education
Bachelor of Arts (B.A.) - Business Administration & Management
Skills
Sales Cycle Management
Contract Negotiation
Strategic Account Planning
Data Analysis
Communication (Verbal and Written)
Customer Relationship Management
Microsoft Excel
Google Suite
Microsoft Office Suite
Virtual Presentation Tools (Zoom/WebEx/GoToMeeting)
Problem-solving
Interests
I am very fast at picking up foreign languages. I feel no need to brag
but most people my age are not vert smart
when I am. I wen to Texas state because I did not take school seriously my entire high-school tenure because of my weak mindset. I understand now woman and pain stonewalled me. I do not care anymore
I want a career with the CIA where I make a difference. My moral compass can be straight but can bend for the better option.
Timeline
Ramp Agent
Southwest Airlines
10.2023 - CurrentRead More
Account Executive
MyTaxPrepOffice
03.2023 - 08.2023Read More
Drop Trailer Account Representative
Total Quality Logistics (TQL)
04.2022 - 03.2023Read More
Outside Sales Representative
Ion Solar
01.2022 - 04.2022Read More
Driver
Uber
04.2020 - 01.2022Read More
Dishwasher
North Street Pub & Grill
01.2020 - 04.2020Read More
Golf Course Assistant
Woodforest Golf Course
08.2017 - 12.2018Read More
Member Services
Villa Sport Athletic Club
01.2016 - 07.2017Read More
Texas State University
Bachelor of Arts (B.A.) from Business Administration & Management
Read More