David Like
Communications Supervisor
St Louis,MO
Work Preference
Summary
Experienced operations and communications professional with a strong background in supervision, real‑time decision‑making, and high‑reliability environments. Proven ability to lead teams, manage complex workflows, and maintain operational excellence under pressure. Demonstrated strengths in safety compliance, coordination, training, and performance improvement. Known for calm judgment, accountability, and effective communication in fast‑paced, mission‑critical settings.
Overview
18
18
years of professional experience
Work History
Communications Supervisor
AMR Ambulance
St Louis, MO
12.2025 - Current
- Supervise, train, and evaluate communications staff to ensure high standards of service and professionalism
- Coordinate shift coverage, scheduling, and staffing to maintain adequate operational readiness
- Monitor real-time operations to ensure compliance with policies, procedures, and applicable laws or regulations
- Serve as the supervisor-on-duty and primary escalation point during emergencies or critical incidents
- Provide guidance, coaching, and corrective action as needed to improve employee performance
- Review and approve reports, logs, and documentation for accuracy and completeness
- Handle complaints or service issues from internal or external stakeholders in a professional manner
- Support new employee onboarding, training, and ongoing skills development
- Conduct performance evaluations and assist with disciplinary actions when necessary
- Collaborate with management on policy development, operational improvements, and special projects
- Ensure proper use and functionality of communication equipment, systems, and technology
- Maintain confidentiality and security of sensitive information at all times
- Developed internal communications strategies to enhance employee engagement and information dissemination.
Dispatcher/ Team Lead
AMR Ambulance
Evansville, IN
03.2023 - 12.2025
- Coordinated emergency response efforts, ensuring timely dispatch of ambulances to critical incidents.
- Dispatch ambulances using Computer‑Aided Dispatch (CAD), radio systems, and telephone communications
- Coordinate resources to ensure timely and appropriate response based on acuity, location, and availability
- Maintain continuous communication with field crews, hospitals, and partner agencies
- Monitor unit status, posting plans, and deployment to optimize system coverage
- Serve as the lead dispatcher on shift and act as a liaison between staff and supervision
- Provide real‑time guidance, mentoring, and support to dispatchers
- Assist with onboarding, training, and skills development of new and existing employees
- Monitor dispatcher performance and adherence to AMR policies, procedures, and protocols
- Address routine operational issues and escalate complex concerns to management as needed
- Support quality assurance reviews and identify opportunities for process improvement
- Promote teamwork, professionalism, and a positive work environment
Journeyman Lineman
Rokstad Power
Vacaville, CA
06.2021 - 01.2023
- Construct, maintain, and repair overhead and underground electrical distribution and transmission facilities
- Install, remove, and replace poles, crossarms, insulators, conductors, transformers, switches, and related equipment
- Perform energized (hot line) and de‑energized work in accordance with established safety rules and procedures
- String, sag, splice, and tension conductors and wire
- Install and maintain underground cable, vaults, and associated equipment
- Perform troubleshooting and fault isolation to restore service efficiently and safely
- Perform switching, tagging, grounding, and clearance procedures as authorized
- Read and interpret prints, maps, switching orders, and work packages
- Operate line trucks, bucket trucks, digger derricks, cranes, and related equipment
- Coordinate work activities with system operators, supervisors, and other crews
Journeyman Lineman
Service Electric
Rockport, IN
02.2021 - 06.2021
- Executed troubleshooting and repair of electrical faults to ensure system reliability
- Construct, maintain, and repair overhead and underground electrical distribution and transmission facilities
- Install, remove, and replace poles, crossarms, insulators, conductors, transformers, switches, and related equipment
- Perform energized (hot line) and de‑energized work in accordance with established safety rules and procedures
- String, sag, splice, and tension conductors and wire
- Install and maintain underground cable, vaults, and associated equipment
- Perform troubleshooting and fault isolation to restore service efficiently and safely
- Perform switching, tagging, grounding, and clearance procedures as authorized
- Read and interpret prints, maps, switching orders, and work packages
- Operate line trucks, bucket trucks, digger derricks, cranes, and related equipment
- Coordinate work activities with system operators, supervisors, and other crews
- Fill in as Foreman when needed
Journeyman Lineman
Rokstad Power
Santa Maria, CA
10.2019 - 11.2020
- Install, maintain, and repair underground electrical distribution and transmission systems
- Pull, splice, terminate, and test underground primary and secondary cables
- Install and maintain transformers, switchgear, vaults, handholes, conduits, and duct banks
- Perform excavation, shoring, trenching, and backfill operations
- Read and interpret underground prints, maps, cable records, and one‑line diagrams
- Troubleshoot underground faults and perform service restoration
- Perform cable splicing and terminations in manholes, vaults, and cabinets
- Use hydraulic equipment, cable pullers, winches, and tensioning devices
- Operate line trucks, trenchers, backhoes, excavators, and related equipment
- Conduct testing such as phasing, fault locating, and continuity checks
Apprentice Lineman/Journeyman Lineman
Vectren
Evansville, IN
08.2015 - 10.2019
- Assist in the installation, maintenance, and repair of overhead and underground power lines and equipment
- Help set, frame, and remove utility poles, crossarms, insulators, and hardware
- Assist with stringing, sagging, splicing, and tensioning conductors and wire
- Support installation and maintenance of transformers, switches, and related equipment
- Perform excavation, backfilling, and site restoration work as needed
- Operate hand tools and power tools under supervision
- Assist in the operation of line trucks, bucket trucks, digger derricks, and other equipment
- Learn proper use of climbing gear, rigging equipment, and safety devices
- Inspect tools and equipment for serviceability and report unsafe conditions
Groundman/Apprentice Lineman
Davis H. Elliot
Evansville, IN
07.2013 - 08.2015
- Assist linemen with construction, maintenance, and repair of power lines and related equipment
- Handle tools, materials, and equipment for overhead and underground line work
- Prepare work sites, including traffic control setup and job‑site organization
- Assist with setting and removing poles, framing, and hardware installation
- Support wire stringing, pulling, sagging, and cleanup activities
- Load, unload, and organize tools, materials, and equipment
- Operate hand tools and power tools as directed
- Assist in the operation of line trucks, bucket trucks, digger derricks, and trailers
- Inspect tools and equipment for defects and report unsafe conditions
OTR Truck Driver
Usa Truck Inc
Van Buren, AR
03.2012 - 06.2013
- Operate Class A commercial vehicles to transport freight over long distances
- Run assigned OTR routes across regional or nationwide lanes
- Safely transport dry van, reefer, flatbed, or specialized freight (as applicable)
- Comply with all DOT, FMCSA, and company safety regulations
- Maintain accurate electronic logs (ELD) and trip records
- Conduct pre‑trip, en‑route, and post‑trip inspections
- Identify mechanical issues and report needed repairs promptly
- Maintain cleanliness and proper operation of assigned tractor and trailer
- Secure cargo properly and verify load documentation
- Ensure bills of lading, delivery receipts, and load information are accurate
- Adhere to hours‑of‑service (HOS) rules and company dispatch instructions
- Maintain CDL, medical card, and required certifications
- Communicate professionally with dispatch, customers, and receivers
- Deliver freight on time and handle delays or issues appropriately
- Represent the company in a professional manner
M1A1 Abrams Tank Crewman
US Army
Riley, KS
08.2008 - 01.2012
- Conducted routine maintenance and inspections on tank systems to uphold operational readiness.
- Led crew during live-fire exercises, ensuring adherence to safety regulations and operational standards.
- Analyzed battlefield conditions to adapt strategies and improve vehicle performance under pressure.
- Coordinated logistics for equipment transport and resupply, optimizing resource utilization in field operations.
- Continuously sought opportunities for self-improvement and professional development, maintaining a high level of expertise in all aspects of M1A1 Abrams Tank Crewman responsibilities.
- Provided critical support during reconnaissance missions by gathering valuable intel using advanced sensors and equipment.
- Assisted in coordinating logistical support for field operations, ensuring all necessary supplies were readily available when needed.
- Consistently met deadlines for completing required training exercises and evaluations, demonstrating dedication to professional development.
- Conduct mounted and dismounted operations in offensive, defensive, and stability missions
- Execute tactical movement, maneuver, and engagement procedures
- Maintain situational awareness and communicate effectively within the crew and higher command
- Loader: Load main gun and machine guns; maintain ammunition readiness
- Driver: Operate tracked vehicle terrain‑specific maneuvering under day/night conditions
Education
Bachelor of Science - Business Administration
University of Kansas
Lawrence, KS12-2019
High School Diploma -
North Posey Jr/Sr High School
Poseyville, IN05-2008
Skills
- Team management
- Task delegation
- Project management
- Analytical skills
- Strategy development
- Crisis response
- Community outreach
- Incident response
- Schedule coordination
- Problem-solving aptitude
- Community relations
- Report writing
- Communication management
- Crisis management
- Adaptability
- Team development
- Self motivation
- Task prioritization
- Team building
- Relationship building
- Effective communication
- Organizational skills
- Emergency communication management
- Disaster response coordination
- Power distribution systems
- OSHA regulations
- Safety management
Timeline
Communications Supervisor
AMR Ambulance
12.2025 - Current
Dispatcher/ Team Lead
AMR Ambulance
03.2023 - 12.2025
Journeyman Lineman
Rokstad Power
06.2021 - 01.2023
Journeyman Lineman
Service Electric
02.2021 - 06.2021
Journeyman Lineman
Rokstad Power
10.2019 - 11.2020
Apprentice Lineman/Journeyman Lineman
Vectren
08.2015 - 10.2019
Groundman/Apprentice Lineman
Davis H. Elliot
07.2013 - 08.2015
OTR Truck Driver
Usa Truck Inc
03.2012 - 06.2013
M1A1 Abrams Tank Crewman
US Army
08.2008 - 01.2012
Bachelor of Science - Business Administration
University of Kansas
High School Diploma -
North Posey Jr/Sr High School
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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