Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
David Llerena

David Llerena

San Francisco,CA

Summary

Driven volunteer with proven customer service excellence at Logos Hope Cruise, adept in problem-solving and bilingual communication (English and Spanish). Demonstrated ability to enhance customer satisfaction and resolve concerns, contributing to a positive shopping environment. Skilled in merchandise restocking, ensuring operational efficiency compromising service quality.

Overview

1
1
year of professional experience

Work History

Customer Service Cashier

Logos Hope Cruise
International Seas
02.2019 - 11.2019
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.

Education

High Schooler. - Psicology

Ignitia Remote School
Oklahoma City, OK

Skills

  • Customer Focus
  • Merchandise Restocking
  • Problem-Solving
  • Bilingual English and Spanish

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Customer Service Cashier

Logos Hope Cruise
02.2019 - 11.2019

High Schooler. - Psicology

Ignitia Remote School
David Llerena