- Outdoor Recreation
- Hiking
- Camping
- Backpacking
DAVID L. PHILLIPPE
Oneonta,NY
Summary
Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering over 35 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.
Overview
1
1
Certification
46
46
years of professional experience
Work History
Sales / Flooring Specialist
Endwell Rug & Floor
Oneonta, NY
08.2020 - Current
- Assisted customers in selecting suitable flooring options based on needs and preferences.
- Conducted site measurements to ensure accurate product fit and installation specifications.
- Trained junior staff on installation techniques and customer service best practices.
- Earned repeat business through exceptional customer service, maintaining strong relationships with both residential and commercial clients.
Sales and Design
TowneFlooring & Kitchens Inc.
Oneonta, NY
04.2002 - 07.2020
- Marketing and sales expertise
- Interior design understanding
- Sales forecasts and goals
- Layout and design
Department Manager
Drogens for the Home
Oneonta, NY
10.1997 - 04.2002
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked closely with sales associates to complete tasks.
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
- Calculated expenses to correctly mark-up merchandise, remaining competitive.
Sales Associate
Scholet Furniture
Oneonta, NY
04.1996 - 10.1997
- Educated customers on product and service offerings.
- Stayed up to date on store promotions, payment policies and security practices.
Sales Associate
Direct Flooring
Oneonta, NY
04.1993 - 04.1996
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Negotiated and closed deals with minimal oversight.
Painting Contractor
Self Employed
Minneapolis, MN
07.1988 - 03.1993
- Performed repairs to defects in walls by patching holes and scrapes prior to project start.
- Painted walls and other surfaces using traditional and sprayer methods and worked efficiently complete jobs within required time frames.
- Inspected work sites to measure dimensions, lay out work and estimate materials for each job.
Store Manager
Butler Shoe Corporation
Minneapolis, MN
01.1980 - 06.1988
- Oversaw annual store budget, working closely with corporate and financial departments on reporting and payroll.
- Oversaw inventory management with cycle counts, audits and shrinkage control.
- Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
- Interviewed, hired, supervised and trained employees, and instituted mentoring program to develop skills, leadership and employee excellence.
- Managed store appearance, including merchandising and displays, signage, decorations and cleaning.
Education
High School Graduate -
LaCrescent Sr. High School
LaCrescent, MN05-1976
Skills
- Marketing and Sales expertise
- Revenue and sales projections
- Sales forecasts and goals
- Layout and design
- Salesforce development
Certification
Licensed Real Estate Agent (MN 1988-1991)
Interests
Timeline
Sales / Flooring Specialist
Endwell Rug & Floor
08.2020 - Current
Sales and Design
TowneFlooring & Kitchens Inc.
04.2002 - 07.2020
Department Manager
Drogens for the Home
10.1997 - 04.2002
Sales Associate
Scholet Furniture
04.1996 - 10.1997
Sales Associate
Direct Flooring
04.1993 - 04.1996
Painting Contractor
Self Employed
07.1988 - 03.1993
Store Manager
Butler Shoe Corporation
01.1980 - 06.1988
High School Graduate -
LaCrescent Sr. High School