Dynamic Business Development Manager with a proven track record at White Label Communications, excelling in lead generation and customer service. Successfully expanded the client base through strategic outreach and relationship building, consistently exceeding sales targets. Adept at negotiations and team leadership, delivering tailored solutions that drive repeat business and foster loyalty.
Hi, I’m
David Lucena
Somerdale,NJ
Summary
Overview
11
years of professional experience
Work History
White Label Communications
Business Development Manager
02.2022 - Current
Job overview
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Mentored junior team members in effective sales techniques, fostering a high-performance culture within the organization.
- Consistently met or exceeded monthly quotas through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.
Coredial
Business Development Representative
01.2021 - 01.2022
Job overview
- Increased client base by identifying potential customers and initiating strategic outreach.
- Consistently met or exceeded sales targets, contributing significantly to the overall success of the team.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Expanded business through effective network development, identifying new, and prospective clients.
Green Star Exteriors
Account Executive
02.2020 - 01.2021
Job overview
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
Power Home Remodeling
Inside Sales Representative
10.2014 - 02.2020
Job overview
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Used CRM software to maintain detailed contact logs and account records.
Education
University of PhoenixTempe, AZ
Associates from General Studies
04.2015
University Overview
Skills
- Team leadership
- Business development and planning
- Customer service
- Negotiations
- Decision-making
- Sales presentations
- Goals and performance
- CRM management
- Lead generation
- Sales leadership
Timeline
Business Development Manager
White Label Communications
02.2022 - Current
Business Development Representative
Coredial
01.2021 - 01.2022
Account Executive
Green Star Exteriors
02.2020 - 01.2021
Inside Sales Representative
Power Home Remodeling
10.2014 - 02.2020
University of Phoenix
Associates from General Studies
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