Summary
Overview
Work History
Education
Skills
Software
Certification
Hiking, Camping, Kayaking, Archery, Soccer, Basketball
Timeline
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David Lutz

David Lutz

Rockaway,NJ

Summary

Motivated Waiter with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws. Focused and reliable Waiter bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Waiter

Jefferson Diner
04.2022 - Current
  • Informed customers about daily and seasonal specials.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Complied with all company policies regarding uniform standards, punctuality, and professionalism.
  • Used cash registers and credit card machines to cash out customers.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
  • Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
  • Provided recommendations on menu items and upsold food and drinks to increase sales.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Assisted in training new waitstaff, sharing best practices and improving overall team performance.

Camp Counselor

Rockaway Township Recreation
06.2019 - 08.2022
  • Documented activities, injuries and accidents to inform parents and maintain consistent records.
  • Provided constructive feedback on camper performance during end-of-session evaluations which helped inform future programming decisions.
  • Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
  • Set up and demonstrated proper use of tents, sleeping bags and camping equipment to encourage preparedness and organization.
  • Transported and escorted program participants to and from activities and on field trips.
  • Facilitated team-building exercises that encouraged collaboration among peers while improving interpersonal skills among participants.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.

Education

Associate of Science - Biology: Environmental

County College of Morris
Randolph Township, NJ
06.2025

High School Diploma -

Morris Knolls High School
Rockaway, NJ
06.2023

Skills

    • Reservations Management
    • Food safety understanding
    • Hospitality service expertise
    • Service prioritization
    • Order Taking
      • Food Running
      • Beverage Preparation
      • Hospitality best practices
      • Workflow Coordination
      • Ability to Lift 30 Pounds

Software

Microsoft Office Specialist-Associate

GPS

Certification

  • Waiter, Jefferson Diner - 2022-current
  • Waiter Training - 2022-current

Hiking, Camping, Kayaking, Archery, Soccer, Basketball

I've been going on camping trips with my family since i was in second grade. On those camping trips I learned how to fish, hike aggressive trails, find my way on a map, explore the wilderness, rafting, kayaking and many more hands on skills. The pineal of my camping experiences was our family trip to yosemite where I truly found my love for the outdoors and knew I wanted to make preserving this beautiful landscape for generations to come my profession.

Timeline

Waiter

Jefferson Diner
04.2022 - Current

Camp Counselor

Rockaway Township Recreation
06.2019 - 08.2022

Associate of Science - Biology: Environmental

County College of Morris

High School Diploma -

Morris Knolls High School

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David Lutz