Summary
Overview
Work History
Education
Skills
Timeline
Generic

David Martin

Meridian,ID

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

17
17
years of professional experience

Work History

Co-Owner

Home IQ LLC
07.2018 - Current
  • Enhanced business operations by implementing efficient management strategies and streamlining processes.
  • Increased overall profitability by identifying cost-saving measures and optimizing resource allocation.
  • Developed a strong company culture, fostering teamwork and collaboration among team members.
  • Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
  • Improved customer satisfaction ratings by consistently delivering high-quality products and services.
  • Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.

Recon Technician

Best Buy / Geek Squad
07.2013 - 07.2018
  • Provided technical support and troubleshooting on Televisions with clients as well as Geek Squad Technicians on site.
  • Provided technical support and troubleshooting on Appliances with clients as well as Geek Squad Technicians on site.
  • Provided resolution to issues in an effective and timely matter by resolving the issue over the phone or pre-ordering necessary parts prior to service appointment.

Home Theater Install / Repair

Best Buy / Geek Squad
10.2006 - 07.2013
  • Enhanced customer satisfaction by providing personalized home theater recommendations based on individual needs and preferences.
  • Was the primary installer in the Valley, leading the other technicians and driving a very efficient install team.
  • Became the sole repair technician in the state, repairing both Televisions and Appliances.



Education

High School Diploma -

Westmont High School
Campbell, CA

Computer Science

DeVry University
Fremont, CA

Skills

  • Recruiting and Training
  • Customer Retention
  • Systems Management
  • Strategic Planning

Timeline

Co-Owner

Home IQ LLC
07.2018 - Current

Recon Technician

Best Buy / Geek Squad
07.2013 - 07.2018

Home Theater Install / Repair

Best Buy / Geek Squad
10.2006 - 07.2013

High School Diploma -

Westmont High School

Computer Science

DeVry University

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David Martin