David Martinez
Universal City
Summary
Dynamic professional with a robust background in healthcare and customer service, exemplified during tenure at GI Alliance. Excelled in patient-focused care and HIPAA compliance, enhancing patient satisfaction and operational efficiency. Demonstrated exceptional teamwork and problem-solving abilities, ensuring high-quality care and support across diverse roles.
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Overview
13
13
years of professional experience
Work History
Medical Assistant
GI Alliance
03.2024 - Current
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Scheduled and rescheduled patients as necessary for new patient visits or follow up appointments as needed.
Sales Associate
Vans Off The Wall
06.2021 - 03.2024
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Assistant Manager
Lids Locker Room
04.2023 - 01.2024
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Developed strong working relationships with staff, fostering a positive work environment.
Operation Specialist
US Navy
06.2011 - 05.2021
- Provided training and mentorship to junior sailors, contributing to overall team success.
- Plotting ship's position, speed, and heading for safe navigation through open seas.
- Operating radars and identification equipment to evaluate potential contacts.
Education
High School Diploma -
Samuel Clemens
Schertz, TX06-2011
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Clinical Documentation
- Patient-focused care
- Data Entry
- Reliable team player
- Electronic Health Records
- Electronic Medical Records
- Compassionate
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Problem-Solving
- Excellent people skills
- Reliable and punctual
- Goal-Oriented
References
References
- Olivia Hodges (Former Cowrker)
Costa Mesa, Ca
949-594-6116
- Miguel Martinez (Former Manager)
San Antonio, TX
210-884-9785
- Roxanne Zazueta (Former District Manager)
San Antonio, TX
317-501-9002
Timeline
Medical Assistant
GI Alliance
03.2024 - Current
Assistant Manager
Lids Locker Room
04.2023 - 01.2024
Sales Associate
Vans Off The Wall
06.2021 - 03.2024
Operation Specialist
US Navy
06.2011 - 05.2021
High School Diploma -
Samuel Clemens
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