Dedicated professional with a strong work ethic and sense of urgency. Experienced in delivering prompt service and maintaining exceptional dining experiences, thriving in high-pressure environments.
Overview
24
24
years of professional experience
Work History
Expo/Food Runner
Breakfast Republic Encinitas
251 N El Camino Real, Encinitas CA 92024
07.2024 - Current
Delivered food and beverages promptly to ensure exceptional guest experiences.
Assisted kitchen staff with order accuracy and timely service during peak hours.
Communicated effectively with servers to maintain seamless dining operations.
Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
Server
Panini Kabob Grill
2622 Gateway Rd. Ste. 100
10.2019 - Current
Provided exceptional customer service to enhance dining experience and foster repeat business.
Handled cash transactions accurately, ensuring compliance with financial procedures.
Managed multiple tables efficiently while maintaining attention to detail in orders.
Assisted in training new servers on menu knowledge and service standards.
Bartender/Server
Island's Restaurant Vista
240 S Melrose Dr, Vista, CA 92081
07.2020 - 01.2021
Crafted signature cocktails and beverages, enhancing customer satisfaction and experience.
Maintained cleanliness and organization of bar area, ensuring compliance with health regulations.
Provided exceptional customer service, establishing rapport and loyalty among patrons.
Trained new staff on beverage preparation techniques and customer service standards.
Bartender/Server
Islands Restaurant
1588 Leucadia Blvd
08.2016 - 06.2020
Resolved customer complaints promptly, fostering a positive dining atmosphere and repeat business.
Implemented promotional strategies for seasonal drinks, boosting sales during peak periods.
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Server
Denny's Restaurant Rancho Bernando
16686 Bernando Center Dr. San Diego, CA 92128
08.2016 - 01.2018
Collaborated with kitchen staff to ensure timely and accurate food delivery.
Managed multiple tables efficiently while maintaining attention to detail in orders.
Resolved customer inquiries and complaints promptly to maintain satisfaction levels.
Maintained cleanliness and organization of dining area to promote a welcoming atmosphere.
Assistant Manager/Server
Denny's Del Mar/Miramar/MCAS/
2203 Via De La Valle, Del Mar, CA 92014
06.2007 - 07.2016
Supervised daily operations to ensure exceptional customer service and satisfaction.
Trained and mentored staff on operational procedures and best practices.
Implemented cost-control measures, reducing waste and improving profitability.
Developed and maintained efficient workflows to enhance productivity across shifts.
Infantryman
USMC
Camp Pendleton, CA
02.2002 - 02.2006
Trained and mentored junior personnel on combat readiness and operational protocols.
Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.