Summary
Overview
Work History
Education
Skills
Timeline
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Joshua Ayala

Chicago,Illinois

Summary

I am a college student with over a year of hands-on experience in the food service industry. I thrive in fast-paced environments while delivering exceptional customer service. I've developed strong communication skills and a keen attention to detail.

Overview

1
1
year of professional experience

Work History

Expo/Food Runner

Eris Brewery And Cider House
07.2023 - Current
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Kept detailed knowledge of and followed all food safety guidelines.
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
  • Demonstrated adaptability in accommodating special dietary requests and/ or allergies when necessary.
  • Responded to customer complaints and inquiries promptly, finding swift resolutions.
  • Assisted customers with carry-out service.
  • Collaborated well with other food runners to deliver orders accurately.
  • Monitored food temperatures and kept records of all food items.

Server's Assistant/Table Busser

Eris Brewery And Cider House
09.2022 - Current
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Education

Secondary Education

Northeastern Illinois University
Chicago, IL
05.2027

High School Diploma -

Disney II Magnet High School
Chicago, IL
05.2023

Skills

  • Teamwork and Collaboration
  • Food Safety
  • Effective Multitasking
  • Order Management
  • Foodservice
  • Food presentation
  • Menu familiarity
  • Table Bussing
  • Table setup
  • Time Management
  • Allergy awareness

Timeline

Expo/Food Runner

Eris Brewery And Cider House
07.2023 - Current

Server's Assistant/Table Busser

Eris Brewery And Cider House
09.2022 - Current

Secondary Education

Northeastern Illinois University

High School Diploma -

Disney II Magnet High School

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Joshua Ayala