DAVID MASON JR.
DECATUR
Summary
High-performing professional with several years of experience delivering successful improvements for business operations, profitability, and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.
Overview
13
13
years of professional experience
Work History
Front Desk Agent/Night Auditor
Hilton Garden Inn
Atlanta
11.2023 - Current
- Ensure accurate nightly audits and reconciliations, enhancing financial integrity.
- Manage guest check-ins and requests, boosting satisfaction and loyalty.
- Edit and verify reports for accuracy, ensuring cross-departmental task completion.
- Coordinate hotel departments for seamless operations and a cohesive environment.
- Maintain exceptional service standards while managing front desk operations.
- Address guest concerns, ensuring superior service and satisfaction.
- Streamlined operations, optimized staff schedules, and enhanced guest satisfaction, leading to measurable improvements in hotel efficiency and revenue.
Associate Insurance Verifier
Children's Healthcare of Atlanta
Atlanta
05.2023 - Current
- Verify and update patient demographics, ensuring accuracy and compliance.
- Communicate with insurance companies to verify coverage and eligibility.
- Streamlined patient registration process, verifying demographics and insurance coverage, ensuring accurate data for efficient billing and care coordination.
- Ensure HIPAA compliance by securely managing patient data.
Operations Manager
Best Western Plus-Atlanta Airport East
Hapeville
10.2021 - 04.2023
- Streamlined expense controls by maintaining accurate budgets and contracts.
- Managed front desk duties and executed employee evaluations, elevating team productivity.
- Generated detailed reports to guide managerial decisions.
- Built strong operational teams to meet process and production demands.
- Analyzed and controlled materials, supplies, and equipment operational expenses.
- Directed operations staff by providing guidance, training, and support to meet company objectives.
- Created detailed reports on the performance of individual departments within operations.
Surgery Precertification/Insurance Specialist
Emory Healthcare
Atlanta
12.2018 - 07.2022
- Pre-operatively assigned ICD10 and CPT codes, maintaining high documentation accuracy.
- Optimized the verification procedure for precise patient information essential for pre-operative planning and coding.
- Ensured timely authorization of surgeries through proactive tracking and organized workflow management.
- Adhered to applicable laws, regulations, policies, and procedures governing the healthcare industry.
- Assisted with answering provider inquiries regarding preauthorization requirements and processes.
Registration Insurance Verification Coordinator
Peachtree Orthopedic Clinic
Atlanta
09.2015 - 12.2018
- Verify and update patient demographics, ensuring accurate insurance coverage identification.
- Assign ICD-10 and CPT codes preoperatively, based on documentation and booking slips.
- Monitor surgery schedules and maintain organized pre-certification status lists.
- Streamlined pre-certification process, reducing insurance claim rejections, and enhancing operational efficiency in surgical scheduling.
- Ensured accurate patient data and insurance verification, minimizing billing errors, and improving financial outcomes for the healthcare facility.
Medical Billing Specialist
Meridian Behavioral Healthcare, Inc
Gainesville
08.2014 - 04.2015
- Enhanced efficiency of claims processing by pinpointing and correcting mistakes.
- Submitted claims to insurance companies.
- Assessed billing statements for correct diagnostic codes and identified problems with coding.
- Collected, posted, and managed patient account payments.
- Contacted patients for unpaid claims for HMO, PPO, and private accounts, and performed friendly follow-ups to ensure proper payments were made according to contracts.
- Maintained timely and accurate charge submission through electronic charge capture, including billing, accounts receivable (BAR) system, and clearing house.
Residential Unit Supervisor
Tacachale/APD
Gainesville
09.2012 - 04.2015
- Oversaw daily operation protocols to ensure adherence to policies.
- Optimized employee productivity by implementing constructive evaluations.
- Maintained quality nursing care and support services for resident satisfaction.
- Directed thenursing team and support units to meet resident needs.
- Cultivated a collaborative work culture, guiding staff to improve performance.
Education
Bachelor of Science - General Studies, Psychology
Morris Brown College
Atlanta04.2025
High School Diploma -
Morrow High School
Morrow, GA05.2003
Some College (No Degree) - Political Science
Bethune Cookman University
Daytona Beach, FLSkills
- ADP
- EPIC
- Kronos
- Microsoft Office
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Word
- Medical insurance
- Medical billing
- Insurance verification
- Commercial insurance
- Collections
- Accounts Receivable
- Claims
- Billing
- Athena Software
- CPT coding
- ICD-10
- ICD-9
- Leadership
- Management
- Healthcare Management
- Human Resources
- HIPAA
- Practice Management
- Hotel management
- Customer service
- Data entry
- Patient management
- Effective communication
- Problem solving
- Team collaboration
- Time management
- Staff supervision
- Staff scheduling
- Word processing
- Team building
- Reservation management
- Conflict resolution
- Hospitality services
- Hotel services and hospitality
- Team performance monitoring
- Office management
- Organizational management
- Logistics oversight
- Staff training
- Budget development and management
- Organizational structuring
- Cross-functional communications
- Troubleshooting and problem solving
Additional Information - Typing Speed
55 WPM
References
References available upon request.
Timeline
Front Desk Agent/Night Auditor
Hilton Garden Inn
11.2023 - Current
Associate Insurance Verifier
Children's Healthcare of Atlanta
05.2023 - Current
Operations Manager
Best Western Plus-Atlanta Airport East
10.2021 - 04.2023
Surgery Precertification/Insurance Specialist
Emory Healthcare
12.2018 - 07.2022
Registration Insurance Verification Coordinator
Peachtree Orthopedic Clinic
09.2015 - 12.2018
Medical Billing Specialist
Meridian Behavioral Healthcare, Inc
08.2014 - 04.2015
Residential Unit Supervisor
Tacachale/APD
09.2012 - 04.2015
Bachelor of Science - General Studies, Psychology
Morris Brown College
High School Diploma -
Morrow High School
Some College (No Degree) - Political Science
Bethune Cookman University
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