David McMichael
Austin
Summary
Experienced bartender with excellent customer service skills and a strong ability to handle difficult customers/situations. Proven track record in new-hire training and suggestive selling, enhancing overall customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Lead Bartender
Cheba Hut Toasted Subs
11.2025 - Current
- Crafted unique cocktails and beverages, enhancing customer experience and satisfaction.
- Trained new bartenders on drink preparation techniques and customer service protocols.
- Maintained a clean, organized restaurant, adhering to health and safety regulations.
- Collaborated with management to create enticing promotions for special events and holidays, driving increased foot traffic to the establishment.
Bartender/Catering Associate
Via 313 Pizza
05.2024 - 11.2025
- Coordinated catering logistics for events, ensuring timely delivery and setup of food and supplies.
- Crafted and served a diverse menu of beverages in a fast-paced environment.
- Consistently met tight deadlines under pressure while maintaining composure and professionalism during high-stress situations.
- Trained new staff on bartending techniques and customer service best practices.
- Monitored inventory levels, assisting in ordering supplies to maintain stock availability.
Education
Bachelor of Science - Psychology
The University of Texas At Austin
Austin, TX05-2028
Skills
- Superior customer service
- Suggestive selling
- Employee coaching
- Outgoing personality
- Highly reliable
- Clear and effective communication
- Handling difficult customers
- Complex Problem-solving
Certification
- TABC and Food Handlers Certification
Timeline
Lead Bartender
Cheba Hut Toasted Subs
11.2025 - Current
Bartender/Catering Associate
Via 313 Pizza
05.2024 - 11.2025
Bachelor of Science - Psychology
The University of Texas At Austin