Niyah Jack
Houston,TX
Summary
Motivated, service-oriented Bartender with several years of high-volume restaurant experience. Extensive wine, beer, and cocktail knowledge. Creative with developing new mixology recipes.
Overview
7
7
years of professional experience
Work History
Lead Bartender
Trumps inc
Houston, Texas
06.2022 - Current
- Provided exceptional customer service by greeting and serving guests in a friendly, positive manner.
- Maintained bar inventory, ordered supplies and restocked items as necessary.
- Ensured compliance with all federal, state, local regulations and safety standards for alcoholic beverages.
- Prepared mixed drinks according to standard recipes.
- Verified the age of customers purchasing alcoholic beverages.
- Maintained cleanliness of work area including wiping down surfaces and washing glassware.
Corporate Trainer/ Bartender
Bombshells Restaurant And Bar
Houston, Tx
10.2020 - 06.2022
- Provided individual coaching sessions for employees who needed additional support with their job duties.
- Created online tutorials using a variety of software tools.
- Prepared digital training materials including workbooks, manuals and self-paced guides.
- Greeted customers and provided excellent customer service.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Collected and organized daily till totals and tips.
- Balanced daily registers and generated sales reports for management.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Shift Lead
Golden Chick
Houston, TX
11.2017 - 10.2020
- Assisted in the training of new employees.
- Monitored employee performance and provided feedback on areas for improvement.
- Greeted customers and answered any questions they had about the store's products and services.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
High School Diploma -
Noblesville High
Noblesville, IN06-2017
Skills
- Health codes compliance
- Proficient in mixology
- Preparing garnishes
- Basic accounting
- Promotions execution
- Superior customer service
- Employee coaching
- Inventory
- Safe food handling procedures
- Upselling strategies
- Financial records oversight
- Safe service compliance
- Bar restocking
- Customer service expertise
- Aloha POS
- Engaging personality
- Identification verification
- Team training and development
- Hospitality and accommodation
- Bar service preparation
- Courteous
- Cash and credit transactions
- Beer and wine recommendations
- Highly reliable
- Excellent judgment
- Sales expertise
- Point of sale systems
- Service-oriented mindset
Timeline
Lead Bartender
Trumps inc
06.2022 - Current
Corporate Trainer/ Bartender
Bombshells Restaurant And Bar
10.2020 - 06.2022
Shift Lead
Golden Chick
11.2017 - 10.2020
High School Diploma -
Noblesville High